Roke Manor Research Ltd. is seeking a Service Delivery Manager to coordinate customer support across the UK and internationally, liaising with customers, internal teams and suppliers to deliver high satisfaction.
You will log and track requests in ITSM, manage service contracts, and drive continual improvements. The role requires experience in service management for high-value, regulated environments, with leadership, budgeting, and stakeholder management skills.
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Global Service Delivery Lead – Defence & Security in Woking employer: Roke Manor Research Ltd
Roke is an exceptional employer that fosters a culture of innovation and collaboration, where diverse minds come together to tackle meaningful challenges in national security. With a strong commitment to employee growth, Roke offers flexible working arrangements, a comprehensive benefits package including 30 days' holiday, and opportunities to work on cutting-edge technologies in a supportive environment. Located in the picturesque Romsey near the New Forest, employees enjoy a unique workplace setting with on-site amenities and a free minibus service, making it an attractive place for those looking to make a real impact.
