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For Companies At a Glance
- Tasks: Deliver exceptional hospitality and create memorable dining experiences for guests.
- Company: Join the vibrant team at ROKA Mayfair, a renowned Japanese restaurant.
- Benefits: World-class training, global opportunities, dining discounts, and meaningful rewards.
- Other info: Inclusive workplace that values creativity, growth, and excellence.
- Why this job: Be part of a dynamic team and contribute to a globally recognised brand.
- Qualifications: Experience in high-volume restaurants and a passion for Japanese cuisine.
The predicted salary is between 12 - 15 £ per hour.
ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining. (RO) represents the vibrant atmosphere, while (KA) symbolizes the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service.
About the Role
We are seeking an enthusiastic Waiter/Waitress to join our vibrant team at ROKA Mayfair. As a key member of our front‑of‑house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our Waiters/Waitresses are dedicated, hands‑on, and thrive in a fast‑paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us.
Our Deal – Waiter/Waitress
- A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences.
- Proven experience as a Waiter/Waitress in a premium, high‑volume restaurant environment.
- A collaborative spirit, thriving as part of a large and dynamic team.
- A warm, customer‑focused approach, with the ability to create memorable moments for every guest.
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world‑renowned brand, where every detail from the finest ingredients to our unrivaled atmosphere is crafted to perfection. As part of our team, you’ll enjoy:
- World‑Class training, designed to inspire and educate.
- Global opportunities, experience hospitality around the globe with our five incredible brands.
- Family Meals that are shared daily.
- Rewards & Recognition: we value our team and celebrate your contributions to our success with meaningful rewards and recognition.
- Dining discount, enjoy exclusive discounts across the Azumi group, worldwide.
Our Commitment to Inclusivity
At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at ROKA offers more than just a job – it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It’s a place where passion meets opportunity, and where every team member is valued for their contribution.
Waiter/Waitress employer: Rokarestaurant
Contact Detail:
Rokarestaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the restaurant! Before you apply, pop into ROKA Mayfair and soak up the atmosphere. Chat with the staff, ask about their experiences, and show your genuine interest in the place. This will not only help you stand out but also give you a feel for the vibe.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on social media. Ask them about their journey at ROKA and any tips they might have for you. Building connections can really boost your chances of landing that interview.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team or during an interview, let your passion for hospitality shine through. Share stories that highlight your experience and how you create memorable moments for guests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ROKA family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable moments for guests. We want to see that you genuinely care about providing exceptional service.
Tailor Your Experience: Make sure to highlight any previous experience in high-volume restaurants. We’re looking for Waiters/Waitresses who thrive in fast-paced environments, so mention specific situations where you’ve excelled under pressure. This will help us see how you fit into our vibrant team!
Be Yourself: We value personality just as much as professionalism! Don’t be afraid to let your unique character come through in your application. Share a fun anecdote or a personal touch that reflects your approach to hospitality – we love to see the real you!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you’re serious about being part of the ROKA family!
How to prepare for a job interview at Rokarestaurant
✨Know Your Menu
Familiarise yourself with ROKA's menu, especially the Japanese cuisine and Robatayaki style. Being able to discuss dishes confidently will impress your interviewers and show your genuine passion for the role.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of specific moments where you went above and beyond for a guest, as this aligns perfectly with ROKA's commitment to exceptional hospitality.
✨Emphasise Teamwork
ROKA values collaboration, so be ready to share how you've thrived in team environments. Discuss how you support your colleagues during busy shifts and contribute to a positive atmosphere, which is crucial in a fast-paced restaurant.
✨Bring Your Personality
Don't be afraid to let your personality shine through! ROKA looks for warm, engaging individuals who can create memorable moments for guests. Be yourself and show your enthusiasm for joining their vibrant team.