At a Glance
- Tasks: Welcome guests and create memorable dining experiences in a vibrant atmosphere.
- Company: Join ROKA, a renowned Japanese Robatayaki restaurant group with a family-like culture.
- Benefits: Flexible hours, world-class training, staff discounts, and global opportunities.
- Other info: Incredible career growth and a commitment to inclusivity for all applicants.
- Why this job: Be part of a passionate team and contribute to an exceptional dining experience.
- Qualifications: Friendly, customer-oriented, and a natural team player; experience is a plus but not essential.
The predicted salary is between 22000 - 26000 £ per year.
Schedule - Flexible (Weekends and evenings)
ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service.
About the Role
We are seeking an enthusiastic Receptionist to join our vibrant team at ROKA Mayfair. As a key member of our front‑of‑house, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our Receptionists are dedicated, hands‑on, and thrive in a fast‑paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us.
Our Ideal Receptionist:
- A genuine love for culinary experiences & a passion for Japanese cuisine
- Proven experience as receptionist is great, but we are mostly looking for someone genuinely nice and bubbly
- A natural team player who feels at home working in sync with a large team
- Naturally friendly, customer‑oriented, and skilled at creating memorable dining experiences
We offer incredible career growth, international opportunities, and the chance to contribute to a world‑renowned brand, where every detail from the finest ingredients to our unrivaled atmosphere is crafted to perfection.
What you’ll enjoy:
- World-Class training, designed to inspire and educate
- Global opportunities, experience hospitality around the globe with our five incredible brands
- Family Meals are shared daily
- Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
- Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!
Our Commitment to Inclusivity
At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you.
Working at ROKA offers more than just a job—it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It’s a place where passion meets opportunity, and where every team member is valued for their contribution.
Receptionist employer: Rokarestaurant
ROKA Mayfair is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is celebrated for their contributions. With world-class training, global opportunities, and a commitment to employee growth, ROKA offers a unique environment for those passionate about hospitality and Japanese cuisine. Enjoy daily family meals, exclusive staff discounts, and the chance to be part of a renowned brand that prioritises creativity and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know ROKA! Before your interview, dive into their vibe and values. Familiarise yourself with their menu and the essence of Japanese cuisine. This shows you’re genuinely interested and ready to bring that passion to the team.
✨Tip Number 2
Practice your people skills! As a Receptionist, you’ll be the face of ROKA. Role-play with friends or family to nail down your warm welcome and bubbly personality. Remember, it’s all about creating memorable experiences for guests!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Choose an outfit that reflects ROKA’s stylish yet welcoming atmosphere. You want to look professional while still being approachable.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can showcase your enthusiasm for joining the ROKA family right from the start. Let’s get you on board!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your bubbly personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and Japanese cuisine.
Tailor Your Application:Make sure to customise your application to reflect how you embody ROKA’s values. Highlight any relevant experience or skills that show you’re a natural team player and can thrive in a fast-paced environment.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the important details without rambling on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Rokarestaurant
✨Know Your ROKA
Before your interview, take some time to research ROKA and its unique dining experience. Familiarise yourself with their menu, especially the Robatayaki style of cooking, and understand what makes their atmosphere special. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Show Your Personality
As a Receptionist, being bubbly and friendly is key! During the interview, let your personality shine through. Share anecdotes that highlight your customer service skills and how you create memorable experiences for guests. Remember, they’re looking for someone who embodies warmth and enthusiasm!
✨Team Player Mindset
ROKA values teamwork, so be prepared to discuss your experiences working in a team environment. Think of examples where you collaborated effectively with others, especially in fast-paced situations. Highlighting your ability to work well with a large team will demonstrate that you’re a great fit for their culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities or what a typical day looks like for a Receptionist at ROKA. This shows your eagerness to learn and grow within the company, plus it gives you valuable insights into the role.
