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For Companies At a Glance
- Tasks: Deliver exceptional service and create memorable guest experiences in a vibrant restaurant.
- Company: Join the energetic team at ROKA - Aldwych, known for its high standards.
- Benefits: World-class training, exciting incentives, staff discounts, and opportunities to travel.
- Why this job: Be part of a passionate team and develop your career in a dynamic environment.
- Qualifications: Experience in high-end dining, strong communication skills, and a love for Japanese cuisine.
- Other info: Enjoy family meals on shift and a cycle to work scheme.
Overview
Join to apply for the Waitress/Waiter – Roka Aldwych role at Roka.
We are looking for a talented waiter/waitress to join our team here at ROKA – Aldwych. Our waiter/waitresses are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards.
Life at ROKA: ROKA is full of energy, driven by the fires of the Robata grills that take centre stage in all our restaurants. Our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. With dedication and world class training and development, you really can forge a career as individual as you are.
Responsibilities
- Provide exceptional guest experiences and deliver a high level of customer service.
- Work at a fast pace while maintaining high standards.
- Collaborate with team members to ensure smooth service.
- Maintain knowledge of the menu, including any special dishes or drinks.
Requirements
- A passion for delivering an exceptional guest experience and a hunger to learn
- Previous experience in a similar high-end restaurant
- Ability to multitask
- Strong communication skills
- Great team player
- Keen interest in Japanese cuisine
Benefits
- World class in-house training; tools to be the best
- Long service award
- Exciting in-house incentives
- Season ticket loan
- Opportunity to travel the world with our five worldwide brands
- Family meals on shift
- Staff discount across Zuma, ROKA, Oblix & INKO NITO
- Cycle to work scheme
Are you ready? Join our team, start your story today.
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Waitress/Waiter - Roka Aldwych employer: Roka
Contact Detail:
Roka Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waitress/Waiter - Roka Aldwych
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by ROKA Aldwych and soak in the atmosphere. This will help you understand their energy and customer service style, which you can mention during your chat.
✨Tip Number 2
Show off your personality! ROKA loves team members with bags of personality, so don’t be shy. Be yourself during the interview and let your passion for hospitality shine through.
✨Tip Number 3
Brush up on your menu knowledge! Familiarise yourself with Japanese cuisine and any special dishes ROKA offers. This shows you're keen and ready to deliver exceptional guest experiences right from the start.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ROKA team. Let’s get you started on this exciting journey!
We think you need these skills to ace Waitress/Waiter - Roka Aldwych
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We love a bit of character, so don’t be afraid to show us who you are and why you’re passionate about joining the ROKA team.
Tailor Your Experience: Make sure to highlight any previous experience in high-end restaurants. We want to see how your skills align with our fast-paced environment and high standards, so be specific about what you've done!
Know Your Stuff: Do a bit of homework on Japanese cuisine and our menu. Mentioning your knowledge in your application shows us that you’re genuinely interested and ready to deliver exceptional guest experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Roka
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with ROKA's menu, especially any special dishes or drinks. This shows your genuine interest in the role and helps you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond for guests, as this aligns perfectly with ROKA's high standards.
✨Demonstrate Team Spirit
Since collaboration is key in a fast-paced environment like ROKA, think of instances where you worked effectively within a team. Be ready to discuss how you contribute to a positive team dynamic and support your colleagues.
✨Express Your Passion for Japanese Cuisine
Share your enthusiasm for Japanese cuisine during the interview. Whether it's a favourite dish or a culinary experience, showing your passion can set you apart and resonate well with the interviewers.
