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For Companies At a Glance
- Tasks: Serve delicious Japanese dishes and create memorable dining experiences for guests.
- Company: Join ROKA, a trendy collection of contemporary Japanese restaurants in London.
- Benefits: Enjoy flexible hours, competitive pay, and a vibrant work environment.
- Other info: Perfect for high school and college students looking for part-time work.
- Why this job: Be part of a dynamic team that values collaboration and cultural diversity.
- Qualifications: No prior experience needed; just bring your passion for great service!
Waiter/Waitress- ROKA Canary Wharf
ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service.
About the Role
We are seeking an enthusiastic Waiter/Waitress to join our vibrant team at ROKA Canary Wharf. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive.
Our Waiters/Waitresses are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us.
Our Ideal Waiter/Waitress
You’ll embody our values and bring:
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A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences
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Proven experience as a Waiter/Waitress in a premium, high-volume restaurant environment
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A collaborative spirit, thriving as part of a large and dynamic team
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A warm, customer-focused approach, with the ability to create memorable moments for every guest
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.
As part of our team, you’ll enjoy:
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World-Class training, designed to inspire and educate
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Global opportunities, experience hospitality around the globe with our five incredible brands
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Family Meals are shared daily
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Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
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Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!
Our Commitment to Inclusivity
At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you.
Working at ROKA offers more than just a job – it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence.
It’s a place where passion meets opportunity, and where every team member is valued for their contribution.
Contact Detail:
Roka Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarise yourself with ROKA's menu and dining style. Understanding the unique aspects of Japanese Robatayaki cuisine will not only impress during your interview but also show your genuine interest in the restaurant.
✨Tip Number 2
Practice your communication skills, as being a waiter/waitress requires excellent interaction with customers. Role-play scenarios with friends or family to build confidence in handling various customer requests.
✨Tip Number 3
Showcase your teamwork abilities. ROKA values a collaborative environment, so be prepared to discuss past experiences where you successfully worked as part of a team, especially in high-pressure situations.
✨Tip Number 4
Dress appropriately for your interview. A smart appearance reflects your professionalism and respect for the establishment. Consider wearing something that aligns with ROKA's contemporary vibe while still looking polished.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a waiter/waitress at ROKA. Highlight your customer service skills and any experience in a fast-paced dining environment.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality. Include specific roles, responsibilities, and achievements that demonstrate your ability to provide excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for Japanese cuisine and your understanding of ROKA's dining philosophy. Mention why you want to work there and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Roka
✨Know the Menu Inside Out
Familiarise yourself with ROKA's menu, including the different dishes and their ingredients. Being able to discuss the menu confidently will impress your interviewers and show your genuine interest in the restaurant.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. ROKA values a warm and welcoming atmosphere, so showcasing your ability to connect with customers will be key.
✨Show Your Team Spirit
As a waiter/waitress, you'll be part of a team. Be ready to discuss how you work well with others and contribute to a positive team environment. Highlight any previous experience in a fast-paced setting.
✨Dress to Impress
Make sure to dress smartly for your interview. A polished appearance reflects your professionalism and respect for the establishment. It’s a great way to make a strong first impression.