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For Companies At a Glance
- Tasks: Serve customers with a smile and ensure they have an amazing dining experience.
- Company: Join ROKA, a trendy Japanese restaurant known for its vibrant atmosphere and delicious food.
- Benefits: Enjoy flexible hours, a fun work environment, and the chance to learn from top chefs.
- Why this job: Be part of a dynamic team that values hard work and delivers exceptional service.
- Qualifications: No prior experience needed, just a passion for great food and customer service.
- Other info: Perfect for high school and college students looking for a rewarding part-time job.
Description
We are looking for an enthusiasticWaiter/Waitress to join our team here at ROKA. OurWaiter/Waitress are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for.You'll create memorable moments, embody our vibrant restaurant energy, and play a crucial role in maintaining the high standards that define the Roka experience.
ROKAis a collection ofcontemporary Japanese Robatayakirestaurants. First launched in 2004 inCharlotte street, our London collection has grown to include venues in Mayfair, Canary Wharf and Aldwych. ROKA embodies the spirit of coming together and sharing a collective dining experience, (RO)symbolises the atmosphere and(KA), the heat of fire from the Robata.Roka is proud to be part of the Azumi collection.
Life at ROKA
At Roka,we'remore than a restaurant we'rea vibrant community fuelled by the energythat flows fromourRobata grills, guided by our core values:
Honor the Mastery – we celebrate every detail, always striving for perfection putting pride in everything we do
Do Unto Others – we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy – we bring passion and positivity to everything we do
What We Look For
Our ideal candidate embodies our values and the following:
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A genuine love for culinaryexperiences& a passion for Japanese cuisine
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Proven experienceas Waiter/Waitressina luxury high-volume restaurant
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Anaturalteam player who is at home workingin syncwith a large team
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Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
The Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to ourunrivalledatmosphere is crafted to perfection.
As part of our team,youllenjoy:
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World-Classtraining, designedto inspire and educate
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Globalopportunities ,experience hospitality around the globe with ourfive incredible brands
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Family Meals are shared daily
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Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
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Diningdiscount, enjoy exclusive discounts acrossthe Azumi group, worldwide!
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require anyassistanceto make the recruitment process more accessible, please let one of ourTalent Acquisition teamknow.?
Ready to create some magic? Join us and bring your talent to a teamthatselevating contemporary dining on a global stage.
AMRT1_UKCT
Waiter/Waitress employer: Roka
Contact Detail:
Roka Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Familiarize yourself with Japanese cuisine and the specific dishes offered at ROKA. This knowledge will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock restaurant setting. This will help you feel more confident in delivering exceptional service under pressure.
✨Tip Number 3
Visit ROKA as a customer before applying. Observe the service style and atmosphere, and think about how you can contribute to maintaining their high standards.
✨Tip Number 4
Network with current or former employees of ROKA if possible. They can provide valuable insights into the company culture and what it takes to succeed as a waiter/waitress there.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Familiarize yourself with the responsibilities of a Waiter/Waitress at ROKA. Highlight your ability to deliver superior customer service and work efficiently in a fast-paced environment.
Tailor Your CV: Customize your CV to emphasize relevant experience in hospitality, particularly in roles that required high standards of service. Mention any previous experience in Japanese cuisine or similar dining environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your dedication to maintaining high standards. Use specific examples from your past experiences to demonstrate your skills.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the hospitality industry.
How to prepare for a job interview at Roka
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure a great dining experience for guests.
✨Demonstrate Your Ability to Work in a Fast-Paced Environment
ROKA values waiters who can thrive under pressure. Be prepared to discuss situations where you successfully managed multiple tasks at once, highlighting your ability to stay organized and efficient.
✨Familiarize Yourself with Japanese Cuisine
Since ROKA specializes in contemporary Japanese Robatayaki, it’s beneficial to have some knowledge about the cuisine. Research common dishes and ingredients so you can engage in conversations about the menu during the interview.
✨Exude Confidence and Professionalism
Confidence is key in the hospitality industry. Practice your body language and tone of voice to ensure you come across as approachable and professional. Remember, first impressions matter!
