Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead front-of-house operations and create memorable guest experiences.
- Company: Join ROKA, a vibrant Japanese restaurant with a passion for hospitality.
- Benefits: World-class training, staff discounts, and exciting in-house incentives.
- Why this job: Be part of a dynamic team and inspire others in a fast-paced environment.
- Qualifications: No experience required; just bring your enthusiasm and professionalism.
- Other info: Flexible full-time hours with opportunities for global travel.
The predicted salary is between 34800 - 35800 £ per year.
Overview
Head Receptionist – Roka Canary Wharf. ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service.
About the Role
We are seeking an enthusiastic Head Receptionist to join our vibrant team at ROKA Canary Wharf. As a key member of our front-of-house leadership, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. Our Head Receptionists are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us.
Responsibilities
- Lead front-of-house operations and guest experience at ROKA Canary Wharf.
- Uphold ROKA’s service standards and coach the team to deliver consistent, high-quality hospitality.
- Collaborate with management to ensure smooth daily operations and guest flow during peak periods.
- Foster a positive, professional work environment and provide hands-on guidance to front-of-house staff.
Benefits
- World class in-house training; we want you to have all the tools to be the best.
- Long service award to show that we love having you around!
- Exciting In-house incentives.
- Season ticket loan.
- Opportunity to travel the world with our five incredible worldwide brands.
- Family meals on shift.
- Staff Discount across zuma, ROKA, oblix & INKO NITO.
- Cycle to work scheme
Qualifications
- Experience: Not required
- Languages: English – Advanced
- Employment: Full-time
- Schedule: FULL TIME – FULLY FLEXIBLE
- Salary: £16.71 – £17.21 hourly
- Benefits: Plus Surplus Tronc
- Starting time: Immediate start!
About ROKA
High end Japanese robatayaki restaurant serving award winning food & world class cocktails with a high energy and vibrant atmosphere. With future global expansion planned for the brand, there is no better time to join the family.
#J-18808-Ljbffr
Head Receptionist employer: Roka
Contact Detail:
Roka Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Receptionist
✨Tip Number 1
Get to know the restaurant vibe! Before your interview, pop by ROKA Canary Wharf and soak in the atmosphere. This will help you understand their service style and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your hospitality skills! Think about how you would welcome guests and handle busy periods. Role-play with a friend or family member to get comfortable with the kind of scenarios you might face as Head Receptionist.
✨Tip Number 3
Network like a pro! Connect with current or former staff on LinkedIn or social media. They can give you insider tips about the interview process and what it’s really like to work at ROKA.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ROKA family and ready to dive into the vibrant world of hospitality.
We think you need these skills to ace Head Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We love candidates who can convey their enthusiasm for hospitality and teamwork. Don’t be afraid to share a bit about yourself and what makes you a great fit for ROKA.
Tailor Your Application: Make sure to customise your application for the Head Receptionist role. Highlight your relevant experience and skills that align with our values of exceptional service and leadership. This shows us you’re genuinely interested in joining our vibrant team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and experiences that relate to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about ROKA and our amazing team!
How to prepare for a job interview at Roka
✨Know ROKA Inside Out
Before your interview, make sure you research ROKA thoroughly. Understand their menu, the concept of Robatayaki, and what sets them apart in the hospitality industry. This knowledge will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Hospitality Passion
As a Head Receptionist, your enthusiasm for exceptional service is key. Prepare examples from your past experiences where you went above and beyond for guests. This will demonstrate your commitment to creating memorable dining experiences.
✨Demonstrate Leadership Skills
Think about how you can inspire and lead a team in a fast-paced environment. Be ready to discuss your leadership style and how you would coach your team to uphold ROKA’s high standards. Specific scenarios or challenges you've faced will make your points more impactful.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company culture. Inquire about team dynamics, training opportunities, or how ROKA plans to maintain its high service standards during peak times. This shows you're not just interested in the job, but also in being part of the ROKA family.
