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- Tasks: Join our team as a Commis Waiter/Waitress, delivering exceptional guest experiences daily.
- Company: ROKA Mayfair is a contemporary Japanese Robatayaki restaurant known for its vibrant dining atmosphere.
- Benefits: Enjoy world-class training, global opportunities, family meals, and exclusive dining discounts.
- Other info: We celebrate inclusivity and welcome all applicants to join our dynamic team.
- Why this job: Be part of a passionate team in a renowned brand, creating memorable culinary experiences.
- Qualifications: Experience in a luxury high-volume restaurant and a love for Japanese cuisine are essential.
We are looking for a talented Commis Waiter/Waitress to join our team here at ROKA Mayfair. Our Commis Waiter/Waitress are hands-on, enthusiastic and passionate about delivering an exceptional guest experience time and time again. You will be committed to operating at the highest level and consistently encourage the rest of the team to do the same.
ROKA is a collection of contemporary Japanese Robatayaki restaurants. First launched in 2004 in Charlotte street, our London collection has grown to include venues in Mayfair, Canary Wharf and Aldwych. ROKA embodies the spirit of coming together and sharing a collective dining experience, (RO) symbolises the atmosphere and (KA), the heat of fire from the Robata. Roka is proud to be part of the Azumi collection.
What We Look For
- A genuine love for culinary experiences & a passion for Japanese cuisine
- Proven experience as a Commis Waiter/Waitress in a luxury high-volume restaurant
- A natural team player who is at home working in sync with a large team
- Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy:
- World-Class training, designed to inspire and educate
- Global opportunities, experience hospitality around the globe with our five incredible brands
- Family Meals are shared daily
- Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
- Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.
Ready to create some magic? Join us and bring your talent to a team that's elevating contemporary dining on a global stage.
Contact Detail:
Roka Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commis Waiter/Waitress
✨Tip Number 1
Familiarise yourself with Japanese cuisine and the Robatayaki cooking style. Understanding the menu and being able to discuss dishes confidently will impress your potential employers and show your genuine passion for the culinary experience.
✨Tip Number 2
Highlight your teamwork skills during any interactions. ROKA values a collaborative environment, so be prepared to share examples of how you've successfully worked in a team setting, especially in high-pressure situations.
✨Tip Number 3
Demonstrate your customer service skills by sharing memorable experiences where you went above and beyond for guests. This will showcase your friendly and customer-oriented nature, which is crucial for a Commis Waiter/Waitress role.
✨Tip Number 4
Research ROKA's values and culture before your interview. Being able to articulate why you want to work specifically at ROKA and how you align with their mission will set you apart from other candidates.
We think you need these skills to ace Commis Waiter/Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Commis Waiter/Waitress. Familiarise yourself with the expectations outlined in the job description, especially regarding customer service and teamwork.
Tailor Your CV: Highlight your relevant experience in high-volume restaurants and any specific skills related to Japanese cuisine. Make sure to emphasise your ability to work as part of a team and your passion for delivering exceptional guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the restaurant's values. Mention why you are drawn to ROKA Mayfair specifically and how your background aligns with their commitment to culinary excellence.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in the hospitality industry.
How to prepare for a job interview at Roka
✨Show Your Passion for Japanese Cuisine
Make sure to express your genuine love for culinary experiences, especially Japanese cuisine. Share any personal stories or experiences that highlight your enthusiasm for food and dining.
✨Demonstrate Team Spirit
As a Commis Waiter/Waitress, being a team player is crucial. Be prepared to discuss how you have successfully worked in a team environment in the past and how you encourage others to perform at their best.
✨Highlight Your Experience
If you have previous experience in a luxury high-volume restaurant, be ready to talk about it. Discuss specific roles and responsibilities you had, and how they relate to the position you're applying for.
✨Prepare for Customer Interaction Scenarios
Since creating memorable dining experiences is key, think of examples where you provided excellent customer service. Be ready to role-play or answer situational questions about handling difficult customers or busy service periods.