Roka Restaurants | Assistant General Manager
Roka Restaurants | Assistant General Manager

Roka Restaurants | Assistant General Manager

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead restaurant operations and ensure exceptional service every day.
  • Company: Join ROKA, a vibrant collection of contemporary Japanese Robatayaki restaurants.
  • Benefits: Enjoy world-class training, global opportunities, staff discounts, and daily family meals.
  • Why this job: Be part of a passionate team creating memorable dining experiences in a dynamic environment.
  • Qualifications: Experience as a Restaurant Manager/AGM in a luxury high-volume setting is essential.
  • Other info: We celebrate inclusivity and welcome all applicants to join our thriving community.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for a driven Assistant General Manager/ Restaurant Manager to join our team here at ROKA Canary Wharf. Our AGMs/ Restaurant Managers are hands-on, enthusiastic and passionate about delivering an exceptional guest experience time and time again. You will be committed to operating at the highest level and consistently encourage the rest of the team to do the same.

ROKA is a collection of contemporary Japanese Robatayaki restaurants. First launched in 2004 in Charlotte street, our London collection has grown to include venues in Mayfair, Canary Wharf and Aldwych. ROKA embodies the spirit of coming together and sharing a collective dining experience, (RO) symbolises the atmosphere and (KA), the heat of fire from the Robata. Roka is proud to be part of the Azumi collection.

Life at ROKA

At ROKA, we\’re more than a restaurant – we\’re a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:

Honour the Mastery – we celebrate every detail, always striving for perfection – putting pride in everything we do

Do Unto Others – we support each other to be at our best, treating every team member and guest with warmth and openness

Embrace the Energy – we bring passion and positivity to everything we do

Main Duties

Your key responsibilities will include:

  • Lead restaurant operations, ensuring exceptional service and seamless coordination across all departments.
  • Support and manage team members to uphold food service standards and address operational needs effectively.
  • Partner with the General Manager to manage P&L and wage costs, driving efficiency and profitability.
  • Conduct daily briefings to keep managers and team members informed, motivated, and aligned with goals.
  • Train, mentor, and develop the team, providing constructive feedback and overseeing growth plans.
  • Maintain compliance with health, safety, and hygiene standards while fostering a culture of learning and positivity.

What We Look For

Our ideal candidate embodies our values and the following:

  • A genuine love for culinary experiences & a passion for Japanese cuisine
  • Proven experience as a Restaurant Manager/ AGM in a luxury high-volume restaurant
  • A natural team player who is at home working in sync with a large team
  • Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences

Benefits

We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.

As part of our team, you’ll enjoy:

  • World-Class training, designed to inspire and educate
  • Global opportunities, experience hospitality around the globe with our five incredible brands
  • Family Meals are shared daily
  • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
  • Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!

Azumi Group is an award-winning restaurant group bringing modern, vibrant dining experiences to iconic destinations worldwide. Founded in 2002 with the opening of Zuma London, followed by the creation of ROKA in 2004, Azumi has grown into an internationally celebrated collection. With over 20 Zuma locations & multiple ROKA venues globally, our portfolio continues to grow, each venue offering a distinctive, memorable experience. In addition to Zuma and ROKA, our collection proudly includes standout concepts – Oblix, ETARU, and INKO NITO.

Our Commitment to Inclusivity

We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.

Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.

Roka Restaurants | Assistant General Manager employer: Roka Restaurants

At ROKA, we pride ourselves on being more than just a restaurant; we are a vibrant community that thrives on passion and excellence. Located in the dynamic Canary Wharf, our team enjoys world-class training, global career opportunities, and a supportive work culture that values every contribution. With daily family meals, exclusive staff discounts, and a commitment to inclusivity, ROKA is the perfect place for those looking to grow in a rewarding and energetic environment.
R

Contact Detail:

Roka Restaurants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Roka Restaurants | Assistant General Manager

✨Tip Number 1

Familiarize yourself with ROKA's unique dining experience and Japanese cuisine. Understanding the Robatayaki style and the restaurant's core values will help you connect with the team and demonstrate your passion during the interview.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed a team in a high-volume restaurant setting. Highlight specific instances where you improved service standards or enhanced team performance.

✨Tip Number 3

Network within the hospitality industry, especially with professionals who have experience in luxury dining. This can provide you with valuable insights about ROKA and may even lead to referrals that strengthen your application.

✨Tip Number 4

Prepare to discuss how you would uphold ROKA's commitment to health, safety, and hygiene standards. Being able to articulate your approach to maintaining these standards will show your alignment with the restaurant's values.

We think you need these skills to ace Roka Restaurants | Assistant General Manager

Leadership Skills
Customer Service Excellence
Team Management
Operational Efficiency
Financial Acumen
Training and Development
Communication Skills
Problem-Solving Skills
Attention to Detail
Passion for Culinary Experiences
Knowledge of Health and Safety Standards
Ability to Work in a High-Volume Environment
Positive Attitude
Adaptability

Some tips for your application 🫡

Understand the Company Culture: Familiarize yourself with ROKA's values and mission. Highlight your alignment with their commitment to exceptional guest experiences and teamwork in your application.

Showcase Relevant Experience: Emphasize your previous roles as a Restaurant Manager or AGM, particularly in high-volume luxury settings. Provide specific examples of how you have led teams and improved service standards.

Express Your Passion for Cuisine: Convey your genuine love for culinary experiences, especially Japanese cuisine. Share any relevant experiences that demonstrate your enthusiasm and knowledge in this area.

Tailor Your Application: Customize your CV and cover letter to reflect the key responsibilities and qualities mentioned in the job description. Use keywords from the listing to ensure your application stands out.

How to prepare for a job interview at Roka Restaurants

✨Show Your Passion for Japanese Cuisine

Make sure to express your genuine love for culinary experiences, especially Japanese cuisine. Share any personal stories or experiences that highlight your enthusiasm and knowledge about the food culture.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in a high-volume restaurant setting. Discuss specific situations where you motivated your team and ensured exceptional service, aligning with ROKA's commitment to excellence.

✨Emphasize Team Collaboration

ROKA values teamwork, so be ready to discuss how you work effectively with others. Highlight instances where you supported your colleagues and contributed to a positive working environment.

✨Align with ROKA's Core Values

Familiarize yourself with ROKA's core values: Honour the Mastery, Do Unto Others, and Embrace the Energy. During the interview, relate your experiences and work ethic to these values to show that you are a perfect fit for their vibrant community.

Roka Restaurants | Assistant General Manager
Roka Restaurants
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  • Roka Restaurants | Assistant General Manager

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-01-20

  • R

    Roka Restaurants

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