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- Tasks: Lead restaurant operations and ensure exceptional service while managing a dynamic team.
- Company: Join ROKA, a vibrant collection of contemporary Japanese Robatayaki restaurants with a global reputation.
- Benefits: Enjoy world-class training, global opportunities, family meals, staff discounts, and meaningful rewards.
- Why this job: Be part of a passionate team that values culinary excellence and creates memorable dining experiences.
- Qualifications: Experience as a Restaurant Manager/AGM in a luxury high-volume setting and a love for Japanese cuisine.
- Other info: We celebrate inclusivity and welcome all applicants to join our thriving community.
The predicted salary is between 28800 - 42000 £ per year.
We are looking for a driven Assistant General Manager/ Restaurant Manager to join our team here at ROKA Canary Wharf . Our AGMs/ Restaurant Managers are hands-on, enthusiastic and passionate about delivering an exceptional guest experience time and time again. You will be committed to operating at the highest level and consistently encourage the rest of the team to do the same.
ROKA is a collection of contemporary Japanese Robatayaki restaurants. First launched in 2004 in Charlotte street, our London collection has grown to include venues in Mayfair, Canary Wharf and Aldwych. ROKA embodies the spirit of coming together and sharing a collective dining experience, (RO) symbolises the atmosphere and (KA), the heat of fire from the Robata. Roka is proud to be part of the Azumi collection.
Life at ROKA
At ROKA, we're more than a restaurant – we're a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:
Honour the Mastery – we celebrate every detail, always striving for perfection – putting pride in everything we do
Do Unto Others – we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy – we bring passion and positivity to everything we do
Main Duties
Your key responsibilities will include:
- Lead restaurant operations, ensuring exceptional service and seamless coordination across all departments.
- Support and manage team members to uphold food service standards and address operational needs effectively.
- Partner with the General Manager to manage P&L and wage costs, driving efficiency and profitability.
- Conduct daily briefings to keep managers and team members informed, motivated, and aligned with goals.
- Train, mentor, and develop the team, providing constructive feedback and overseeing growth plans.
- Maintain compliance with health, safety, and hygiene standards while fostering a culture of learning and positivity.
What We Look For
Our ideal candidate embodies our values and the following:
- A genuine love for culinary experiences & a passion for Japanese cuisine
- Proven experience as a Restaurant Manager/ AGM in a luxury high-volume restaurant
- A natural team player who is at home working in sync with a large team
- Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.
As part of our team, you’ll enjoy:
- World-Class training, designed to inspire and educate
- Global opportunities , experience hospitality around the globe with our five incredible brands
- Family Meals are shared daily
- Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
- Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!
Azumi Group is an award-winning restaurant group bringing modern, vibrant dining experiences to iconic destinations worldwide. Founded in 2002 with the opening of Zuma London, followed by the creation of ROKA in 2004, Azumi has grown into an internationally celebrated collection. With over 20 Zuma locations & multiple ROKA venues globally, our portfolio continues to grow, each venue offering a distinctive, memorable experience. In addition to Zuma and ROKA, our collection proudly includes standout concepts – Oblix, ETARU, and INKO NITO.
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.
Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.
Assistant General Manager employer: Roka Restaurants
Contact Detail:
Roka Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Familiarize yourself with ROKA's unique dining experience and Japanese cuisine. Understanding the brand's ethos and culinary offerings will help you connect with the team and demonstrate your passion during the interview.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've successfully managed a team in a high-volume restaurant setting. This will show that you can uphold the standards ROKA values.
✨Tip Number 3
Prepare to discuss how you foster a positive team culture and ensure exceptional guest experiences. ROKA emphasizes teamwork and customer service, so showcasing your approach will be beneficial.
✨Tip Number 4
Research the latest trends in the hospitality industry, especially in fine dining and Japanese cuisine. Being knowledgeable about current trends will demonstrate your commitment to excellence and innovation.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand ROKA's values and culture. Highlight your alignment with their core values such as 'Honour the Mastery' and 'Embrace the Energy' in your application.
Tailor Your CV: Make sure your CV reflects your experience in high-volume luxury restaurants. Emphasize your previous roles as a Restaurant Manager or AGM, showcasing specific achievements that demonstrate your ability to lead teams and enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for Japanese cuisine and culinary experiences. Use this opportunity to share a memorable dining experience you created or contributed to, illustrating your customer-oriented approach.
Highlight Team Leadership Skills: In your application, focus on your experience in training and mentoring team members. Provide examples of how you've successfully motivated a team and maintained high service standards in previous roles.
How to prepare for a job interview at Roka Restaurants
✨Show Your Passion for Culinary Experiences
Make sure to express your genuine love for culinary experiences and Japanese cuisine during the interview. Share specific examples of how you've created memorable dining experiences in your previous roles.
✨Demonstrate Leadership Skills
Highlight your experience in leading restaurant operations and managing teams. Be prepared to discuss how you motivate and support team members to uphold high service standards.
✨Discuss Financial Acumen
Since the role involves managing P&L and wage costs, be ready to talk about your experience with financial management in a restaurant setting. Provide examples of how you've driven efficiency and profitability in past positions.
✨Embrace the Company Values
Familiarize yourself with ROKA's core values: Honour the Mastery, Do Unto Others, and Embrace the Energy. During the interview, align your answers with these values to show that you are a good cultural fit for the team.
