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For Companies At a Glance
- Tasks: Lead restaurant operations and ensure exceptional service while managing a dynamic team.
- Company: ROKA is a vibrant collection of contemporary Japanese Robatayaki restaurants with a global presence.
- Benefits: Enjoy world-class training, global opportunities, staff discounts, and daily family meals.
- Why this job: Join a passionate team dedicated to culinary excellence and creating memorable dining experiences.
- Qualifications: Experience as a Restaurant Manager/AGM in a luxury high-volume setting is essential.
- Other info: We celebrate inclusivity and welcome all applicants to join our thriving community.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a driven Assistant General Manager to join our team here at ROKA. Our Assistant General Manager are hands-on, enthusiastic and passionate about delivering an exceptional guest experience time and time again. You will be committed to operating at the highest level and consistently encourage the rest of the team to do the same.
ROKA is a collection of contemporary Japanese Robatayaki restaurants. First launched in 2004 in Charlotte street, our London collection has grown to include venues in Mayfair, Canary Wharf and Aldwych. ROKA embodies the spirit of coming together and sharing a collective dining experience, (RO) symbolises the atmosphere and (KA), the heat of fire from the Robata. Roka is proud to be part of the Azumi collection.
Life at ROKA
At ROKA, we\’re more than a restaurant – we\’re a vibrant community fuelled by the energy that flows from our Robata grills, guided by our core values:
Honour the Mastery – we celebrate every detail, always striving for perfection – putting pride in everything we do
Do Unto Others – we support each other to be at our best, treating every team member and guest with warmth and openness
Embrace the Energy – we bring passion and positivity to everything we do
Main Duties
As an Assistant General Manager, your key responsibilities will include:
- Lead restaurant operations, ensuring exceptional service and seamless coordination across all departments.
- Support and manage team members to uphold food service standards and address operational needs effectively.
- Partner with the General Manager to manage P&L and wage costs, driving efficiency and profitability.
- Conduct daily briefings to keep managers and team members informed, motivated, and aligned with goals.
- Train, mentor, and develop the team, providing constructive feedback and overseeing growth plans.
- Maintain compliance with health, safety, and hygiene standards while fostering a culture of learning and positivity.
What We Look For
Our ideal candidate embodies our values and the following:
- A genuine love for culinary experiences & a passion for Japanese cuisine
- Proven experience as a Restaurant Manager / AGM in a quality high-volume restaurant
- A natural team player who is at home working in sync with a large team
- Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection.
As part of our team, you’ll enjoy:
- World-Class training, designed to inspire and educate
- Global opportunities, experience hospitality around the globe with our five incredible brands
- Family Meals are shared daily
- Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
- Staff discount, enjoy exclusive discounts across the Azumi group, worldwide!
Azumi Group is an award-winning restaurant group bringing modern, vibrant dining experiences to iconic destinations worldwide. Founded in 2002 with the opening of Zuma London, followed by the creation of ROKA in 2004, Azumi has grown into an internationally celebrated collection. With over 20 Zuma locations & multiple ROKA venues globally, our portfolio continues to grow, each venue offering a distinctive, memorable experience. In addition to Zuma and ROKA, our collection proudly includes standout concepts – Oblix, ETARU, and INKO NITO.
Our Commitment to Inclusivity
We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know.
Ready to create some magic? Join us and bring your talent to a team that’s elevating contemporary dining on a global stage.
Assistant General Manager employer: Roka Restaurants
Contact Detail:
Roka Restaurants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Familiarize yourself with ROKA's unique dining experience and Japanese cuisine. Understanding the menu and the Robatayaki cooking style will help you connect with the team and demonstrate your passion during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a high-volume restaurant setting. Highlight specific instances where you motivated your team to achieve exceptional service.
✨Tip Number 3
Research ROKA's core values and think about how they align with your own work philosophy. Be ready to discuss how you embody these values in your daily operations and interactions with both guests and team members.
✨Tip Number 4
Prepare to discuss your experience with P&L management and operational efficiency. Being able to articulate your strategies for driving profitability will demonstrate your readiness for the Assistant General Manager role.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarize yourself with ROKA's values and mission. Highlight your alignment with their commitment to exceptional guest experiences and teamwork in your application.
Tailor Your CV: Customize your CV to emphasize relevant experience as a Restaurant Manager or Assistant General Manager, particularly in high-volume luxury settings. Showcase your achievements in team management and operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for Japanese cuisine and culinary experiences. Use specific examples from your past roles to demonstrate how you embody ROKA's core values.
Highlight Leadership Skills: In your application, focus on your leadership abilities. Discuss how you've successfully trained and mentored teams, maintained high service standards, and contributed to a positive work environment.
How to prepare for a job interview at Roka Restaurants
✨Show Your Passion for Culinary Experiences
Make sure to express your genuine love for culinary experiences, especially Japanese cuisine. Share any personal stories or experiences that highlight your enthusiasm and how it aligns with ROKA's values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in a high-volume restaurant environment. Discuss specific situations where you motivated your team and ensured exceptional service, as this is crucial for the Assistant General Manager role.
✨Highlight Your Team Player Attitude
ROKA values collaboration, so be ready to discuss how you work effectively within a large team. Share instances where you supported colleagues and contributed to a positive work environment.
✨Understand Operational Efficiency
Familiarize yourself with key performance indicators related to P&L and wage costs. Be prepared to discuss strategies you've implemented in the past to drive efficiency and profitability in restaurant operations.
