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For Companies At a Glance
- Tasks: Welcome guests with warmth and ensure a memorable dining experience.
- Company: Join ROKA, a vibrant collection of contemporary Japanese restaurants.
- Benefits: Enjoy world-class training, global opportunities, and exclusive dining discounts.
- Why this job: Be part of a renowned brand that values creativity and growth.
- Qualifications: Experience in hospitality and a passion for exceptional service.
- Other info: Inclusive workplace with career growth and recognition for your contributions.
The predicted salary is between 28800 - 43200 £ per year.
ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service.
About the Role
We are seeking an enthusiastic Head Receptionist to join our vibrant team at ROKA London. As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive.
Our Head Receptionists are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA’s renowned high standards. Full of personality and professionalism, you’ll inspire your team to deliver the outstanding service and seamless guest experience that define us.
Our Ideal Head Receptionist
- A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences
- Proven experience as a Head Receptionist in a premium, high-volume restaurant environment
- A collaborative spirit, thriving as part of a large and dynamic team
- A warm, customer-focused approach, with the ability to create memorable moments for every guest
Benefits
We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you’ll enjoy:
- World-Class training, designed to inspire and educate
- Global opportunities, experience hospitality around the globe with our five incredible brands
- Family Meals are shared daily
- Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
- Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!
Our Commitment to Inclusivity
At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you.
Working at ROKA offers more than just a job - it’s an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It’s a place where passion meets opportunity, and where every team member is valued for their contribution.
Head Receptionist in London employer: ROKA London
Contact Detail:
ROKA London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Receptionist in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the restaurant industry. A personal recommendation can go a long way in landing that Head Receptionist role at ROKA.
✨Tip Number 2
Show your passion for hospitality during interviews. Share stories about your experiences in high-volume environments and how you’ve created memorable moments for guests. This will help us see your genuine love for the industry!
✨Tip Number 3
Be prepared to demonstrate your collaborative spirit. We want to know how you thrive in a team setting, so think of examples where you’ve worked closely with others to deliver outstanding service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the ROKA family. Don’t miss out on this opportunity!
We think you need these skills to ace Head Receptionist in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality and Japanese cuisine shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable dining experiences for our guests.
Tailor Your Experience: Make sure to highlight your previous experience as a Head Receptionist in a high-volume restaurant. We’re looking for someone who can thrive in a fast-paced environment, so share specific examples of how you've managed busy front-of-house operations.
Be Personable: Your application should reflect your warm and customer-focused approach. Use a friendly tone and don’t be afraid to show a bit of your personality. We want to know how you create those memorable moments for guests!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at ROKA. Plus, it shows you’re keen to join our vibrant team!
How to prepare for a job interview at ROKA London
✨Know Your ROKA
Before the interview, dive deep into ROKA's ethos and values. Familiarise yourself with their unique dining experience and Japanese cuisine. This will not only show your genuine interest but also help you connect your passion for hospitality with what ROKA stands for.
✨Showcase Your Experience
Be ready to discuss your previous roles as a Head Receptionist in high-volume restaurants. Prepare specific examples of how you've handled busy shifts, resolved guest complaints, and maintained high standards of service. This will demonstrate your hands-on approach and ability to thrive in a fast-paced environment.
✨Emphasise Team Spirit
ROKA values collaboration, so highlight your experience working within dynamic teams. Share stories that showcase your ability to inspire and motivate others, as well as how you contribute to a positive team atmosphere. This will resonate well with their focus on togetherness.
✨Prepare Questions
At the end of the interview, have thoughtful questions ready about ROKA’s culture, training opportunities, or future growth. This shows your enthusiasm for the role and helps you gauge if ROKA is the right fit for you. Plus, it keeps the conversation engaging!
