At a Glance
- Tasks: Lead the front-of-house team and ensure exceptional service for our guests.
- Company: Join ROKA Canary Wharf, a premium hospitality destination with a vibrant atmosphere.
- Benefits: Competitive pay, staff meals, and opportunities for career advancement.
- Other info: Passion for hospitality and Japanese cuisine is a must!
- Why this job: Be part of a dynamic team and create memorable experiences in a fast-paced environment.
- Qualifications: Experience in a supervisory role or as a senior waiter in a premium restaurant.
The predicted salary is between 25000 - 30000 £ per year.
ROKA Canary Wharf is seeking a proactive Supervisor to lead our front-of-house team.
You will ensure a warm welcome for guests, uphold our high standards, and guide staff to deliver exceptional service in a fast-paced, premium setting.
The ideal candidate will have proven supervisory or senior waiter experience in a premium restaurant, a genuine passion for hospitality and Japanese cuisine, and a collaborative, guest-focused approach to create memorable experiences for every guest.
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FOH Floor Supervisor — Premium Hospitality employer: ROKA Canary Wharf
ROKA Canary Wharf is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and passion for Japanese cuisine thrive. With world-class training, global opportunities, and a commitment to recognising employee contributions, ROKA offers a rewarding environment for growth and development. Join our dynamic team and be part of a globally renowned brand that values excellence and teamwork in every aspect of the dining experience.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Floor Supervisor — Premium Hospitality
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ROKA Canary Wharf. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ROKA Canary Wharf
Don't be shy about reaching out to ROKA Canary Wharf directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace FOH Floor Supervisor — Premium Hospitality
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ROKA Canary Wharf and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ROKA Canary Wharf
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
