At a Glance
- Tasks: Welcome guests, take orders, and ensure a memorable dining experience.
- Company: Join Rok, one of Swansea's top dining spots with a vibrant atmosphere.
- Benefits: Competitive pay, generous service charge, and staff discounts.
- Other info: Full and part-time roles available with opportunities for growth.
- Why this job: Be part of a passionate team delivering exceptional hospitality in a premium setting.
- Qualifications: Experience in quality restaurants and a love for great service.
The predicted salary is between 30000 - 40000 £ per year.
Join the team at one of Swansea's most acclaimed dining destinations. Rok is looking for an experienced, professional Server to join our front of house team. This is an opportunity to work in a fast paced, premium restaurant environment where exceptional food, drinks, and service are at the heart of everything we do. We are looking for someone who genuinely loves hospitality and understands what great service looks and feels like. You'll be confident guiding guests through menus, building rapport with customers, and delivering memorable dining experiences with attention to detail and genuine warmth.
What we're looking for:
- Previous experience in a quality restaurant environment
- Strong food and wine knowledge (or a desire to learn)
- Excellent communication and people skills
- Ability to remain calm and professional under pressure
- High standards of personal presentation
- A positive, team focused attitude
- Passion for delivering outstanding guest experiences
The role:
- Welcoming and looking after guests throughout their visit
- Taking food and drink orders confidently and accurately
- Making recommendations and upselling where appropriate
- Ensuring tables are maintained to the highest standards
- Working closely with the kitchen and bar teams
- Contributing to the smooth running of service
What we offer:
- Competitive hourly pay plus generous service charge
- Full and part time opportunities available
- Excellent training and development
- Staff discounts across The Secret Hospitality Group
- Opportunities for progression within a growing hospitality group
- A supportive and professional working environment
If you're passionate about hospitality and have experience delivering exceptional service in a quality restaurant setting, we'd love to hear from you. Please note, you must be available over summer.
Experienced Server in Newton employer: Rok
ROK is an exceptional employer that prides itself on creating a supportive and professional working environment in the heart of Swansea's vibrant dining scene. With competitive pay, generous service charges, and opportunities for training and progression within The Secret Hospitality Group, we are dedicated to nurturing our team's growth while delivering outstanding guest experiences. Join us to be part of a passionate team that values hospitality and excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Server in Newton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rok. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rok
Don't be shy about reaching out to Rok directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Experienced Server in Newton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rok and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rok
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
