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- Tasks: Engage customers with luxury fragrances and create memorable experiences.
- Company: Join Roja London, the world’s most luxurious fragrance house.
- Benefits: Flexible part-time hours, competitive pay, and a chance to work with luxury products.
- Why this job: Be a brand ambassador and help customers discover their signature scent.
- Qualifications: Retail experience preferred, but passion for luxury and great communication skills are key.
- Other info: Perfect opportunity for students looking to gain retail experience in a dynamic environment.
The predicted salary is between 1300 - 1600 £ per month.
Roja London is widely recognised as the world’s most luxurious fragrance house. We create fragrances rich in personality, using luxury ingredients and craftsmanship to tell stories that resonate around the world. Our fragrances trigger emotions and create memories – ultimately becoming an extension of your personality and a part of your life forever.
Responsibilities
- To ensure individual targets and key performance indicators are monitored and met each month.
- Maintain housekeeping and brand visual merchandising standards.
- Ensure excellent customer experience is always executed and handle customer feedback promptly and courteously.
- Assisting business managers and stock control manager to maintain stock level and integrity.
- Take full direction from management and respond efficiently and promptly to requests and directions.
- Develop a thorough product knowledge and always maintain a professional image and attitude as a brand ambassador.
- Develop clienteling and client loyalty.
- Ensure that daily reports and monthly reports are properly completed and submitted on time. Assist managers to acquire retail figures for weekly report.
- Adhering to all policy and guidelines given by the company and the store(s) in which you work.
Key Skills Required
- Effectively communicate with colleagues and the management team.
- Good time keeping.
- Teamwork.
- Direct sales skills and clienteling.
- Exceptional customer service and listening skills.
- The ability to communicate with customers at all levels, be able to create an experience.
Experience
- Previous retail experience of selling a luxury brand, preferably fragrance but not essential.
Seniority level: Entry level
Employment type: Part-time
Job function: Sales and Business Development
Industries: Retail
Fragrance Specialist in England employer: ROJA
Contact Detail:
ROJA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fragrance Specialist in England
✨Tip Number 1
Get to know the brand inside out! Dive into Roja London's story, their fragrances, and what makes them unique. This knowledge will help you connect with customers and show that you're genuinely passionate about the products.
✨Tip Number 2
Practice your communication skills! Role-play with friends or family to get comfortable talking about fragrances and creating an engaging customer experience. The better you can communicate, the more likely you are to make a lasting impression.
✨Tip Number 3
Show off your teamwork skills! Be ready to collaborate with colleagues and support each other in achieving targets. A positive attitude and willingness to help will make you stand out as a valuable team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Roja London team and ready to embark on this exciting journey with us.
We think you need these skills to ace Fragrance Specialist in England
Some tips for your application 🫡
Show Your Passion for Fragrance: When writing your application, let your love for fragrances shine through! Share any personal experiences or stories that connect you to the world of luxury scents. We want to see how you resonate with our brand's ethos.
Tailor Your Application: Make sure to customise your CV and cover letter for the Fragrance Specialist role. Highlight relevant skills like customer service and sales experience, and don’t forget to mention any previous work with luxury brands. We appreciate a personal touch!
Be Professional Yet Approachable: While we want to see your personality, it’s important to maintain a professional tone in your written application. Balance your enthusiasm with a clear demonstration of your understanding of the role and its responsibilities.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ROJA
✨Know Your Fragrance
Before the interview, dive deep into Roja London's fragrance offerings. Familiarise yourself with their unique ingredients and stories behind each scent. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to create memorable experiences, which is key for a Fragrance Specialist.
✨Dress the Part
As a potential brand ambassador, your appearance matters. Dress in a way that reflects the luxury of the brand. Choose elegant attire that aligns with the image of Roja London, as this will help convey your understanding of the brand's values and aesthetics.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the company culture, team dynamics, or how they measure success in the role. This shows your interest in the position and helps you gauge if it's the right fit for you.
