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For Companies At a Glance
- Tasks: Manage road freight procedures and deliver top-notch customer service.
- Company: Join Röhlig Logistics, a global leader in logistics solutions with a friendly work culture.
- Benefits: Enjoy hybrid working, generous pension, and perks like Perkbox for your wellbeing.
- Why this job: Be part of a dynamic team, grow your skills, and make an impact in logistics.
- Qualifications: GCSEs in Maths and English; experience in road freight and IT proficiency required.
- Other info: Opportunity for personal development and long-term career planning in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
For our branch in Solihull (Birmingham), we are currently looking for an experienced and highly competent Road Freight Operator to join this busy and successful team, with expert knowledge in road freight procedures and a solid freight forwarding work history.
Responsibilities
- Effectively manage all procedures involved with road freight
- Customs entries – extensive experience and knowledge required
- Deliver excellent customer service to all stakeholders
- Generate leads and grow the existing client base
Skills required
- IT proficient, ideally to include CargoWise1
- Educated to a minimum GCSE standard including Maths and English
- Excellent knowledge and understanding of road freight procedures
- Excellent communication and complaint resolution skills
- Ability to work under pressure and deliver high quality, on-time work
You will be:
Analytical. Technically focused. Comfortable working within established systems and procedures. Able to manage varied activities quickly and effectively. Comfortable making quick decision within your area of expertise and problem solving. A team player. Disciplined. Diligent. Cooperative. Supportive.
What you can expect:
In 2025, our team of 2400 experts provides its services from over 35 locations. Working at Röhlig means to live internationally. Every day team members around the world cooperate on developing logistics solutions for their customers. Smart minds with drive encounter numerous opportunities to play a vital role in this process. Flat hierarchies, a pleasant and friendly work environment, considerable opportunities for personal development and long-term career planning provide the basis for your success.
Rohlig UK Ltd offers an exceptional remuneration package to include generous pension scheme, death in service, Perkbox, hybrid working, various salary sacrifice schemes and focus of employee wellbeing.
Röhlig Logistics | Road Freight Operator employer: Röhlig Logistics
Contact Detail:
Röhlig Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Röhlig Logistics | Road Freight Operator
✨Tip Number 1
Familiarize yourself with the specific road freight procedures and customs entries relevant to the UK market. This knowledge will not only help you stand out but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Highlight your experience with CargoWise1 or similar IT systems during your conversations. Being IT proficient is a key requirement, so showcasing your skills in this area can give you an edge.
✨Tip Number 3
Prepare examples of how you've delivered excellent customer service in previous roles. Being able to discuss specific situations where you resolved complaints or generated leads will illustrate your capabilities effectively.
✨Tip Number 4
Demonstrate your ability to work under pressure by sharing experiences where you successfully managed multiple tasks or made quick decisions. This will show that you can thrive in a busy environment like Röhlig Logistics.
We think you need these skills to ace Röhlig Logistics | Road Freight Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in road freight operations and customs entries. Use specific examples that demonstrate your knowledge of road freight procedures and your ability to deliver excellent customer service.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your IT proficiency and experience with CargoWise1, as well as your ability to work under pressure.
Showcase Your Problem-Solving Skills: Provide examples in your application that illustrate your analytical thinking and problem-solving abilities. Highlight situations where you successfully resolved complaints or made quick decisions in a high-pressure environment.
Highlight Teamwork and Communication: Emphasize your experience working in teams and your communication skills. Mention any instances where you collaborated with colleagues or stakeholders to achieve a common goal, as this is crucial for the role.
How to prepare for a job interview at Röhlig Logistics
✨Showcase Your Road Freight Knowledge
Make sure to highlight your expertise in road freight procedures during the interview. Be prepared to discuss specific experiences and challenges you've faced in previous roles, as this will demonstrate your competence and understanding of the industry.
✨Demonstrate Customer Service Skills
Since delivering excellent customer service is crucial for this role, think of examples where you successfully resolved customer complaints or improved client relationships. This will show that you can handle pressure while maintaining a high standard of service.
✨Be IT Proficient
Familiarize yourself with CargoWise1 and other relevant IT systems before the interview. Being able to discuss your technical skills confidently will set you apart from other candidates and show that you're ready to hit the ground running.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your analytical and problem-solving abilities. Prepare to discuss situations where you had to make quick decisions or manage multiple tasks effectively, as this will illustrate your capability to thrive under pressure.
