At a Glance
- Tasks: Support the Training & Development team with admin duties and enhance learner experiences.
- Company: Join a diverse and inclusive organisation committed to personal growth.
- Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
- Other info: Opportunity to collaborate with a dynamic team and develop your career.
- Why this job: Be the first point of contact and make a difference in education and training.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 25185 - 28000 £ per year.
Reporting to the Training & Development Officer, the role will assist with the administrative duties in relation to all areas of Education & Training.
Responsibilities
- First point of contact in the Knowledge Hub at the welcome/reception area for Education & Training.
- Provide administrative support to the Training & Development team and support operational running of the Knowledge Hub.
- Assist the department to develop and implement effective and efficient training systems and processes.
- Assist with collation and analysis of data relating to consumer experience and update training attendance records.
- Reception and customer service, directing learners to activities in the Knowledge Hub.
- Deal with and direct staff queries (in person and on the telephone) appropriately.
- Utilise feedback mechanisms to report on training evaluations.
- General secretarial skills and keep filing systems up to date.
- Deal with telephone queries and refer on to appropriate team members.
- Replenish and restock refreshments throughout the day.
- Maintain and monitor training attendance on the Learning Management System.
- Assist with preparation and set up of meeting rooms, training spaces and associated equipment as required.
- Work collaboratively across the Education & Training Department, providing support and assistance to colleagues and team members where needed.
- Demonstrate a flexible, positive, and proactive approach to supporting departmental activities and service delivery.
Equal Opportunities & Diversity
The Trust is an equal opportunities employer and welcomes people of difference. We are committed to an inclusive culture where difference is celebrated and people can bring their whole authentic self to work. The Trust is a Disability Confident Leader and offers supportive interview schemes for disabled applicants and reasonable adjustments throughout the selection process.
Apprentice Training & Development Administrator in Birmingham employer: ROHFT Careers
As an Apprentice Training & Development Administrator, you will thrive in a supportive and inclusive environment that values diversity and encourages personal growth. Our commitment to employee development is reflected in our comprehensive training systems and processes, ensuring you gain valuable skills while contributing to a positive learning experience for all. Located in the vibrant Knowledge Hub, you'll enjoy a collaborative work culture that prioritises teamwork and innovation, making it an excellent place to start your career.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Training & Development Administrator in Birmingham
✨Maximise Your Local Education Network
Tap into your school or college’s career services as they often have connections with local education businesses, including potential apprenticeship opportunities. Attend any workshops or career fairs they host, as they can be a goldmine for meeting representatives from companies like ROHFT Careers.
✨Show Off Your Passion for Digital Learning
Get involved in online communities that focus on digital learning and education. Join forums, participate in webinars, and contribute to discussions on platforms like Twitter or LinkedIn. This not only gives you insider knowledge but also shows companies like ROHFT Careers that you're genuinely engaged in the field.
✨Be Ready for a Practical Assessment
Since this is an apprenticeship, be prepared to showcase your skills through practical assessments or tasks during interviews. Research common tasks in the digital-learning space and practice how you’d approach them, as this will help you stand out when applying to ROHFT Careers.
✨Craft Your Application for Impact
When applying for the apprenticeship, tailor your application to highlight any relevant skills or experiences you have with digital tools or teaching methods. Personalise it for ROHFT Careers, and don’t forget to express your enthusiasm for both education and technology!
We think you need these skills to ace Apprentice Training & Development Administrator in Birmingham
Some tips for your application 🫡
Show Your Passion for Learning:When applying for an apprenticeship in digital learning and education, make sure to highlight your passion for education and technology. We want to see how motivated you are to grow and learn throughout your apprenticeship with us at ROHFT Careers.
Include Relevant Projects.:If you've worked on any tech-related projects or created educational content, definitely mention those! These can really demonstrate your skills and understanding of digital learning tools, which is crucial for the role of Apprentice Training & Development Administrator.
Be Clear About What You Want to Learn:In your cover letter, don’t be shy about sharing what you hope to achieve during your apprenticeship. Whether it’s mastering certain tools or gaining teaching experience, we want to know how you plan to make the most of your time with us at ROHFT Careers.
Polish Your CV for Education:Make sure your CV highlights any relevant education or certifications that pertain to digital learning. This could include your coursework, any workshops you attended, or even online courses – anything that shows your dedication to the field and your readiness for an apprenticeship.
How to prepare for a job interview at ROHFT Careers
✨Show Your Passion for Digital Education
During the interview, let your enthusiasm for digital learning shine through. Share experiences where you've used online tools or platforms, or even projects where you created educational content. This will show ROHFT Careers that you're not just looking for any role, but you genuinely care about making a difference in the digital education space.
✨Prepare for Scenario-based Questions
Given that it's a digital learning role, expect scenario-based questions that will test your problem-solving skills. Think about situations where you've had to adapt to new technologies or engage with learners remotely. It’s all about demonstrating your ability to thrive in an ever-evolving digital environment!
✨Highlight Your Learning Agility
As an apprentice, you’ll need to show your eagerness to learn. Discuss any relevant courses you've taken, online certifications, or workshops that can highlight your commitment to professional growth. Let ROHFT Careers know you're ready to absorb knowledge like a sponge!
✨Familiarise Yourself with Digital Tools
Brush up on popular digital education tools that might be relevant to the role, such as LMS platforms, video conferencing tools, or content creation software. We might even get into technical discussions about these tools in the interview, so being able to articulate your thoughts and experiences with them will definitely give you an edge!
