At a Glance
- Tasks: Lead a team to deliver exceptional customer service and drive sales in an outdoor clothing store.
- Company: Join a brand dedicated to quality gear that delights customers and enhances their outdoor experiences.
- Benefits: Enjoy structured training, a clothing allowance, life cover, and an employee assistance scheme.
- Why this job: Be part of a passionate team, share your love for the outdoors, and make a real impact.
- Qualifications: Exceptional customer service skills, attention to detail, and strong time management abilities required.
- Other info: Opportunity for personal growth through training and motivating a dynamic sales team.
The predicted salary is between 28800 - 42000 £ per year.
Are you ready for your next Retail adventure? If you have a passion for excellent customer service and love selling clothing within the outdoors industry, then this is the job for you!
Who are we looking for?
Exceptional customer service skills
The ideal candidate will use their past experiences to engage the shop team in driving all aspects of the shop performance whilst maintaining our reputation for outstanding quality and customer service.
Reaching and exceeding sales targets through assisting customers in the selection and purchase of merchandise.
Structured training sales and management training
We just make gear that delights our customers and delivers on our promise.
How to apply
To apply for the role of Retail Shop Manager, please click on the Apply button and follow the short application procedure
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Store Manager employer: ROHAN designs
Contact Detail:
ROHAN designs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with the latest trends in outdoor clothing and gear. Being knowledgeable about the products we sell will not only impress during interviews but also show your genuine passion for the industry.
✨Tip Number 2
Prepare examples from your past experiences that demonstrate your exceptional customer service skills. Think of specific situations where you went above and beyond to help a customer, as this will highlight your suitability for the role.
✨Tip Number 3
Showcase your leadership abilities by discussing how you've motivated and trained team members in previous roles. This will illustrate your capability to nurture a high-performing sales team, which is crucial for the Store Manager position.
✨Tip Number 4
Research our company culture and values before the interview. Understanding what makes us unique will allow you to align your answers with our mission, demonstrating that you're not just looking for any job, but specifically want to be part of our team.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: In your CV and cover letter, provide specific examples of how you've delivered exceptional customer service in previous roles. Use metrics or anecdotes to demonstrate your impact on sales and customer satisfaction.
Highlight Leadership Experience: Emphasise any past experiences where you have trained or motivated a team. Discuss how you have challenged others to improve their performance and how this has contributed to achieving sales goals.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the outdoors industry and your commitment to excellent customer service. Make sure to express your enthusiasm for the role and the company’s mission.
How to prepare for a job interview at ROHAN designs
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, be prepared to share specific examples of how you've provided outstanding service in the past. Highlight situations where you went above and beyond to meet customer needs.
✨Demonstrate Your Leadership Abilities
As a Store Manager, you'll need to motivate and train your team. Discuss your previous experiences in leading teams, how you’ve challenged others to improve, and any successful training initiatives you've implemented.
✨Know Your Products
Familiarise yourself with the outdoor clothing products the company sells. Show your passion for the industry by discussing trends, materials, and what makes their products stand out. This will demonstrate your commitment and knowledge.
✨Prepare for Time Management Questions
Time management is crucial in retail. Be ready to discuss how you prioritise tasks, manage your time effectively, and ensure that both sales targets and customer satisfaction are met simultaneously.