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- Tasks: Provide excellent customer service and maintain a tidy shop environment.
- Company: Join a unique outdoor clothing brand with a rich history.
- Benefits: Enjoy a clothing allowance, discounts, bonuses, and development programmes.
- Why this job: Be part of a team that helps customers gear up for their adventures.
- Qualifications: Customer service skills and a friendly, approachable personality.
- Other info: Flexible hours and opportunities for growth in a dynamic retail environment.
There’s no such thing as bad weather, just the wrong clothing. We are your constant companion for every journey and if you are looking for your next destination, then why not try us on for size... We are currently recruiting for a Part time Sales Advisor at our new Gretna concession.
We make gear to keep you protected and comfortable in the world’s wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don’t. Everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still makes us unique. We just make gear that delights our customers and delivers on our promise.
The ideal candidate will have excellent customer service skills and set exemplary standards of customer service in the shop at all times. You will enjoy dealing with our customers in a friendly and efficient manner and will always be happy to help with any queries they may have. You will also:
- Ensure the stockrooms are maintained to a high standard, and also that the shop is clean, neat and tidy at all times.
- Be capable of clear and concise written and verbal communication.
- Be an excellent timekeeper.
- Have full awareness of security issues, (e.g. stock loss prevention).
- Give advice and suggestions where necessary.
- Engage with the customer and make them feel welcome.
What will you need? You will have good organisational and communication skills, and enjoy giving great customer service and achieving goals. To fulfil this exciting role you will possess excellent Customer Service skills, which you will have gained within a retail environment, ideally within the outdoor industry. Additionally, you must have the following qualities:
- Previous retail experience preferred but not essential.
- Good customer service skills.
- Good selling skills.
- Well presented.
- Interest in the outdoors preferred but not essential.
- Flexible.
- Good communication skills.
- IT literate.
- Friendly and outgoing personality.
- Approachable.
What’s in it for you?
- Clothing allowance.
- 50% discount on our clothing.
- Sales related bonus.
- Staff partnership programme.
- Life cover based on salary.
- Contributions to a Pension scheme.
- Employee Assistance Scheme.
- Fantastic e-learning and development programmes.
Sales Advisor employer: ROHAN designs
Contact Detail:
ROHAN designs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their products and values. This way, you can show them you're genuinely interested in what they do and how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Sales Advisor and how you'd handle them. Role-playing with a friend can help you feel more confident when it comes to engaging with customers.
✨Tip Number 3
Dress the part! Since this is a role in retail, make sure you present yourself well during the interview. Wear something that reflects the brand's style and shows you understand their ethos.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and the outdoors. A bit of enthusiasm goes a long way!
Tailor Your Application: Make sure to tailor your application to the Sales Advisor role. Highlight any relevant experience you have in retail or customer service, and connect it back to how it makes you a great fit for our team at StudySmarter.
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward and to the point. Use bullet points if necessary to make your skills and experiences stand out. Remember, we’re looking for clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at ROHAN designs
✨Know the Brand Inside Out
Before your interview, make sure you research the company thoroughly. Understand their history, values, and product range. This will not only help you answer questions confidently but also show your genuine interest in the role and the brand.
✨Showcase Your Customer Service Skills
Since the role is all about customer interaction, prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond to help a customer, as this will demonstrate your suitability for the position.
✨Dress the Part
Given that the company focuses on outdoor gear, it’s a good idea to wear something that reflects the brand's style. This shows that you understand their ethos and are ready to represent them. Plus, it gives you a chance to showcase your personal style while aligning with the company’s image.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, or company culture. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
