At a Glance
- Tasks: Provide excellent customer service and maintain a tidy shop environment.
- Company: Outdoor gear brand with a rich history and commitment to quality.
- Benefits: Clothing allowance, 50% discount, sales bonuses, and development programmes.
- Why this job: Join a passionate team and help customers enjoy the great outdoors.
- Qualifications: Customer service skills and a friendly, approachable personality.
- Other info: Flexible hours and opportunities for growth in a dynamic retail setting.
The predicted salary is between 24000 - 36000 £ per year.
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There\’s no such thing as bad weather, just the wrong clothing.
We are your constant companion for every journey and if you are looking for your next destination, then why not try us on for size…
We are currently recruiting for a Sales Advisor position with the potential of flexibility around contracted hours.
Our journey
We make gear to keep you protected and comfortable in the worlds wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you dont. From our original and iconic Bags Trousers to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still makes us unique.
We just make gear that delights our customers and delivers on our promise.
Your next destination
The ideal candidate will have excellent customer service skills and set an exemplary standards of customer service in the shop at all times. You will enjoy dealing with our customers in a friendly and efficient manner and will always be happy to help with any queries they may have.
You Will Also
- Ensure the stockrooms are maintained to a high standard, and also that the shop is clean, neat and tidy at all times.
- Be capable of clear and concise written and verbal communication
- Be an excellent timekeeping
- Have full awareness of security issues, (e.g. stock loss prevention)
- Give advice and suggestions where necessary
- Engage with the customer and make them feel welcome
What will you need?
You will have good organisational and communication skills, and enjoy giving great customer service and achieving goals. To fulfil this exciting role you will possess excellent Customer Service skills, which you will have gained within a retail environment, ideally within the outdoor industry.
Additionally, You Must Have The Following Qualities
- Previous retail experience preferred but not essential
- Good customer services skills
- Good selling skills
- Well presented
- Interest in the outdoors preferred but not essential
- Flexible
- Good communication skills
- IT Literate
- Friendly and outgoing personality
- Approachable
Whats in it for you?
- Clothing allowance
- 50% discount on our clothing
- Sales related bonus
- Staff partnership programme
- Life cover based on salary
- Contributions to a Pension scheme
- Employee Assistance Scheme
- Fantastic e-learning and development programmes
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Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Industries
Marketing Services
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Sales Advisor employer: Rohan Designs Ltd.
Contact Detail:
Rohan Designs Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their products and values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to engage with customers or handle queries. Role-playing these situations can boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Dress the part! Since this is a retail position, make sure you present yourself well. Wear something that reflects the brand's style and shows you understand their image. First impressions matter!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and the outdoors. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Sales Advisor role. Highlight any relevant experience you have in retail or customer service, and connect it back to what we do at StudySmarter. This shows us you’re genuinely interested!
Be Clear and Concise: We appreciate clear communication, so keep your application straightforward. Use bullet points if needed to make your skills and experiences stand out. Remember, we want to see how you can engage with our customers effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Rohan Designs Ltd.
✨Know Your Gear
Familiarise yourself with the products and brand values before the interview. Understanding the gear and its purpose will help you connect with customers and demonstrate your passion for the outdoors.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile to help a customer, as this will highlight your suitability for the role.
✨Practice Clear Communication
Since clear communication is key in this role, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with expressing your ideas.
✨Dress the Part
Make sure to present yourself well for the interview. Wear something that reflects the brand's style and ethos, as it shows you understand the company culture and are serious about the position.