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- Tasks: Assist customers with their needs and maintain a tidy shop environment.
- Company: Rohan Designs Ltd creates innovative outdoor gear for adventure enthusiasts.
- Benefits: Enjoy a clothing allowance, 50% discount, bonuses, and development programmes.
- Why this job: Join a passionate team dedicated to customer satisfaction and outdoor adventures.
- Qualifications: Previous retail experience is a plus, but a friendly attitude is key!
- Other info: Flexible hours available to fit your lifestyle.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Sales Advisor role at Rohan Designs Ltd.
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There\’s no such thing as bad weather, just the wrong clothing.
We are your constant companion for every journey and if you are looking for your next destination, then why not try us on for size…
We are currently recruiting for a Sales Advisor position with the potential of flexibility around contracted hours.
Our journey
We make gear to keep you protected and comfortable in the worlds wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you dont. From our original and iconic Bags Trousers to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still makes us unique.
We just make gear that delights our customers and delivers on our promise.
Your next destination
The ideal candidate will have excellent customer service skills and set an exemplary standards of customer service in the shop at all times. You will enjoy dealing with our customers in a friendly and efficient manner and will always be happy to help with any queries they may have.
You Will Also
- Ensure the stockrooms are maintained to a high standard, and also that the shop is clean, neat and tidy at all times.
- Be capable of clear and concise written and verbal communication
- Be an excellent timekeeping
- Have full awareness of security issues, (e.g. stock loss prevention)
- Give advice and suggestions where necessary
- Engage with the customer and make them feel welcome
What will you need?
You will have good organisational and communication skills, and enjoy giving great customer service and achieving goals. To fulfil this exciting role you will possess excellent Customer Service skills, which you will have gained within a retail environment, ideally within the outdoor industry.
Additionally, You Must Have The Following Qualities
- Previous retail experience preferred but not essential
- Good customer services skills
- Good selling skills
- Well presented
- Interest in the outdoors preferred but not essential
- Flexible
- Good communication skills
- IT Literate
- Friendly and outgoing personality
- Approachable
Whats in it for you?
- Clothing allowance
- 50% discount on our clothing
- Sales related bonus
- Staff partnership programme
- Life cover based on salary
- Contributions to a Pension scheme
- Employee Assistance Scheme
- Fantastic e-learning and development programmes
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Seniority level
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Seniority level
Entry level
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Employment type
Full-time
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Marketing Services
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Sales Advisor employer: Rohan Designs Ltd.
Contact Detail:
Rohan Designs Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with Rohan Designs Ltd's product range and values. Understanding their commitment to quality and customer satisfaction will help you engage more effectively with customers during your interview.
✨Tip Number 2
Practice your customer service scenarios. Think of examples where you've provided excellent service or resolved issues, as this will demonstrate your capability to meet the high standards expected in the role.
✨Tip Number 3
Show your enthusiasm for the outdoors, even if it's not a requirement. Sharing your personal experiences or interests related to outdoor activities can help you connect with the brand and its customers.
✨Tip Number 4
Be prepared to discuss how you would maintain a clean and organised shop environment. This shows that you understand the importance of presentation in retail and are ready to contribute positively to the team.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated excellent communication skills and a friendly approach to customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the outdoors and your understanding of Rohan Designs Ltd's mission. Mention how your skills align with their values and how you can contribute to their customer service excellence.
Highlight Relevant Skills: In your application, specifically mention your timekeeping abilities, IT literacy, and any experience with stock management or security awareness. These are key attributes for the Sales Advisor role.
Show Enthusiasm: Convey your enthusiasm for the role and the brand in your application. Let them know why you want to work at Rohan Designs Ltd and how you can help create a welcoming environment for customers.
How to prepare for a job interview at Rohan Designs Ltd.
✨Showcase Your Customer Service Skills
Since the role of a Sales Advisor heavily relies on excellent customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to engage with customers and make them feel welcome.
✨Demonstrate Your Interest in the Outdoors
While not essential, having an interest in outdoor activities can set you apart from other candidates. Be ready to discuss your experiences or passions related to the outdoors, as this aligns with the company's ethos and product range.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle various retail scenarios. Think about how you would respond to situations like stock loss prevention or dealing with difficult customers, and prepare concise answers.
✨Exude a Friendly and Approachable Demeanour
Your personality is key in a sales role. During the interview, maintain a friendly and outgoing attitude. This will not only reflect your suitability for the position but also demonstrate how you would interact with customers in the shop.
