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- Tasks: Support the store manager in driving sales and delivering exceptional customer service.
- Company: Outdoor clothing retailer with a passion for adventure and quality gear.
- Benefits: 50% clothing discount, structured training, bonus scheme, and childcare vouchers.
- Why this job: Join a dynamic team and inspire others while sharing your love for the outdoors.
- Qualifications: Retail management experience and a passion for outdoor adventures.
- Other info: Exciting career growth opportunities in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready for your next Retail adventure? If you have a passion for excellent customer service and love selling clothing within the outdoors industry, then this is the job for you! We are looking for a Deputy Store Manager to drive forward the quality service we continue to provide here in Inverness.
Who are we looking for?
To fulfil this exciting role you will possess excellent Retail Management skills, which you will have gained within a retail environment, ideally within the outdoor industry.
You Will Also Have The Following Qualities:
- Exceptional customer service skills
- Excellent organisational skills
- Attention to detail
- Effective verbal and written communication skills
- Ability to challenge others to improve their performance
- Skills to train and delegate effectively
- Time Management Skills
Ideally, you will have a passion for outdoor travel adventure.
About The Role
The ideal candidate will use their past experiences to support the manager in all areas of the store management, engage the shop team in driving all aspects of the shop performance whilst maintaining our reputation for outstanding quality and customer service.
Main duties of the role consist of assisting the shop manager to:
- Reach and exceed sales targets through assisting customers in the selection and purchase of merchandise.
- Organise and implement store rotas and covering shifts and holidays through effective staff management.
- Train and motivate sales staff on selling procedures to achieve sales goals.
- Organise the store merchandise standards and restocking merchandise to improve commerciality.
- Nurture a thirst for high levels of product knowledge within an outdoor retailer and a passion for sharing that knowledge.
Whats in it for you?
Benefits:
- Structured training sales and management training
- Access to in‑house e‑learning modules
- Clothing allowance
- 50% discount on our clothing
- Contributions to a Pension scheme
- Life cover based on salary
- Bonus scheme
- Access to child care vouchers
- Bikes through the government ride to work scheme
- Employee Assistance Scheme
About The Company
We make gear to keep you protected and comfortable in the worlds wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you dont. From our original and iconic bags to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still makes us unique. We just make gear that delights our customers and delivers on our promise.
How To Apply
To apply for the role of Deputy Store Manager, please click on the Apply button and follow the short application procedure.
Deputy Manager in Inverness employer: Rohan Designs Ltd.
Contact Detail:
Rohan Designs Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager in Inverness
✨Tip Number 1
Get to know the company inside out! Research their values, products, and culture. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in a retail environment. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Show off your passion for the outdoors! Whether it's through your hobbies or past experiences, let them know why you love the industry. A genuine enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your excitement for the role!
We think you need these skills to ace Deputy Manager in Inverness
Some tips for your application 🫡
Show Your Passion: Let your love for the outdoors shine through in your application! We want to see how your passion aligns with our brand and the role of Deputy Store Manager. Share any relevant experiences that highlight your enthusiasm for outdoor adventures.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your retail management skills and customer service experience, especially if you've worked in the outdoor industry. We want to see how you can drive our store's performance!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for this role. Use it to showcase your organisational skills and ability to motivate a team. Keep it engaging and personal – we love a good story!
Apply Through Our Website: Don't forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Rohan Designs Ltd.
✨Know Your Stuff
Make sure you brush up on the company's products and values. Since this role is all about outdoor gear, show your passion for the outdoors and be ready to discuss your favourite products or experiences. This will demonstrate your enthusiasm and knowledge, which are key in retail.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think of specific situations where you went above and beyond for a customer. This will help you illustrate your ability to maintain the high standards expected in this role.
✨Demonstrate Leadership Qualities
As a Deputy Manager, you'll need to support and motivate your team. Be ready to discuss your experience in training and delegating tasks. Share stories that highlight your organisational skills and how you've successfully managed a team in a retail environment.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared that show your interest in the role and the company. You might ask about their approach to staff training or how they maintain their reputation for quality service. This shows you're engaged and serious about the position.
