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- Tasks: Provide excellent customer service and maintain a tidy shop environment.
- Company: Join a unique outdoor clothing brand with a rich history.
- Benefits: Enjoy a clothing allowance, 50% discount, and sales bonuses.
- Why this job: Be part of a team that helps customers gear up for adventures.
- Qualifications: Customer service skills and a friendly, approachable personality.
- Other info: Flexible hours and fantastic development programmes available.
The predicted salary is between 28800 - 43200 ÂŁ per year.
There’s no such thing as bad weather, just the wrong clothing. We are your constant companion for every journey and if you are looking for your next destination, then why not try us on for size. We are currently recruiting for a Full time Sales Advisor position. We make gear to keep you protected and comfortable in the world’s wildest places. From performance clothing to shoes and luggage we have created a range that is all you need and nothing you don’t. From our original and iconic “Bags Trousers” to our latest innovations everything is built on the original design principles that were conceived around a kitchen table in North Yorkshire fifty years ago. That is what still makes us unique. We just make gear that delights our customers and delivers on our promise.
The ideal candidate will have excellent customer service skills and set exemplary standards of customer service in the shop at all times. You will enjoy dealing with our customers in a friendly and efficient manner and will always be happy to help with any queries they may have.
- Ensure the stockrooms are maintained to a high standard, and also that the shop is clean, neat and tidy at all times.
- Be capable of clear and concise written and verbal communication.
- Be an excellent timekeeper.
- Have full awareness of security issues, (e.g. stock loss prevention).
- Give advice and suggestions where necessary.
- Engage with the customer and make them feel welcome.
What will you need? You will have good organisational and communication skills, and enjoy giving great customer service and achieving goals. To fulfil this exciting role you will possess excellent Customer Service skills, which you will have gained within a retail environment, ideally within the outdoor industry.
Additionally, you must have the following qualities:
- Previous retail experience preferred but not essential.
- Good selling skills.
- Well presented.
- Interest in the outdoors preferred but not essential.
- Flexible.
- IT Literate.
- Friendly and outgoing personality.
- Approachable.
What’s in it for you?
- Clothing allowance.
- 50% discount on our clothing.
- Sales related bonus.
- Staff partnership programme.
- Life cover based on salary.
- Contributions to a Pension scheme.
- Employee Assistance Scheme.
- Fantastic e-learning and development programmes.
Sales Advisor in Edinburgh employer: Rohan Designs Limited
Contact Detail:
Rohan Designs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor in Edinburgh
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on us. Understand our products, values, and what makes us unique in the outdoor gear world. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since we’re all about delivering top-notch service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something that reflects our brand. It shows you understand our style and are ready to represent us. Plus, it’ll give you a confidence boost!
✨Tip Number 4
Don’t forget to ask questions! We love candidates who are curious. Prepare a few questions about the role, the team, or our products. It shows you’re engaged and eager to learn more about how you can contribute to our mission.
We think you need these skills to ace Sales Advisor in Edinburgh
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let your love for the outdoors shine through! Mention any experiences or activities that connect you to nature, as this will resonate with us and show you're a great fit for our team.
Highlight Your Customer Service Skills: We value excellent customer service, so make sure to showcase your experience in this area. Share specific examples of how you've gone above and beyond for customers in previous roles – it’ll help us see how you can contribute to our friendly atmosphere.
Keep It Neat and Tidy: Just like we keep our shop clean and organised, your application should be too! Make sure it's well-structured, free of typos, and easy to read. A tidy application reflects your attention to detail, which is key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Rohan Designs Limited
✨Know Your Gear
Familiarise yourself with the products and brand ethos before the interview. Understand what makes their gear unique and how it benefits customers. This will help you engage in meaningful conversations and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to help a customer, as this aligns perfectly with the company's focus on customer satisfaction.
✨Demonstrate Your Communication Skills
Practice clear and concise communication. You might be asked to role-play a customer interaction, so be ready to demonstrate how you would engage with customers in a friendly and efficient manner, making them feel welcome.
✨Be Ready to Discuss Your Interest in the Outdoors
While an interest in the outdoors isn't essential, it can set you apart. Share any relevant experiences or hobbies that relate to outdoor activities, as this shows you understand the lifestyle and can connect with customers on a personal level.