At a Glance
- Tasks: Connect with customers and enhance their experience by matching needs to our products.
- Company: Join a diverse team at Rogers, where inclusivity and personal growth are key.
- Benefits: Enjoy uncapped commissions, employee discounts, and comprehensive health benefits.
- Other info: Flexible part-time hours with opportunities for career growth in a dynamic environment.
- Why this job: Be part of a supportive team that values your passion for technology and customer engagement.
- Qualifications: Strong communication skills and a knack for building connections with customers.
The predicted salary is between 20000 - 25000 £ per year.
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers' needs, every time.
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
What Is in It for You:
- Uncapped commissions and a competitive compensation package
- Up to 50% employee discounts on Rogers and Fido services
- Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP
- Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options
- Inclusive culture with strong diversity and equity-focused employee resource groups
What You Will Be Doing:
- Tailoring Solutions: Enhance the retail experience in our stores, providing best in class service by connecting with customers and matching their needs to our wireless, internet, TV, home phone, and Mastercard products.
- Sales Delivery: Finding opportunities, anticipating customer needs, and delivering on sales targets.
- Customer Engagement: Engage customers through inbound and outbound outreach programs (calls & text) to grow sales by acquiring new customers, and driving overall customer retention.
- Brand Promotion: Representing Rogers and Fido brands in-store and at local community events.
What We’re Looking For:
- Experience developing strong connections with customers and team members through clear, effective communication that drive positive outcomes and support team and business goals.
- Ability to deliver against sales targets through exceptional customer service, strong product knowledge, customer focused upselling, consistently contributing to overall store performance.
- You can quickly adjust to changing situations and find solutions to unexpected challenges in a dynamic environment.
- You can provide minimum 32 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand and maintain strong performance results during peak times.
After you apply, watch your email. Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you to discuss the position further. Successful candidates will be required to provide consent for and pass Background Check requirements. To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.
Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 300 Borough Drive Unit 100 (5430), Scarborough, ON
Travel Requirements: Up to 25%
Background Check(s) Required: Canadian Criminal Record Check
To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.
At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.
Posting Notes: Retail
Sales Associate in Scarborough employer: Rogers
At Rogers, we pride ourselves on being an exceptional employer that champions personal growth and inclusivity within our vibrant retail environment. Our Sales Associates enjoy competitive compensation, uncapped commissions, and extensive employee benefits, all while working in a supportive team culture that values diversity and fosters career development. Located in Scarborough, our team members have the unique opportunity to connect with customers and enhance their lives through technology, making every day rewarding and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Associate in Scarborough
✨Tip Number 1
Get to know the company! Before your interview, dive into Rogers' values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their welcoming spirit.
✨Tip Number 2
Practice your sales pitch! Think about how you would tailor solutions for customers using Rogers' products. Being able to demonstrate your product knowledge and customer engagement skills can really set you apart.
✨Tip Number 3
Be ready for role-play scenarios during your interview. They might ask you to handle a mock customer interaction. Show off your communication skills and ability to adapt to different situations—this is key for a Sales Associate!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Associate in Scarborough
Some tips for your application 🫡
Show Your Passion for Technology:When writing your application, let your enthusiasm for technology shine through! We love candidates who can connect our products to everyday life, so share any personal experiences or insights that highlight your passion.
Tailor Your Application:Make sure to customise your application to reflect how your skills and experiences align with the role. Mention specific examples of how you've engaged customers or met sales targets in the past – we want to see how you can enhance the retail experience!
Be Personable and Approachable:Since we're all about creating a welcoming environment, your written application should reflect your personality. Use a friendly tone and show us how you can connect with people, as this is key to thriving in our team.
Follow Up and Stay Engaged:After you submit your application through our website, keep an eye on your email for updates. If selected, you'll need to complete an online assessment, so be ready to showcase your skills and enthusiasm further!
How to prepare for a job interview at Rogers
✨Know the Products Inside Out
Before your interview, make sure you have a solid understanding of Rogers and Fido's products and services. Familiarise yourself with how these offerings can enhance customers' lives. This knowledge will not only impress your interviewers but also help you tailor your responses to show how you can connect with customers effectively.
✨Showcase Your People Skills
As a Sales Associate, your ability to connect with customers is crucial. Prepare examples from your past experiences where you've successfully engaged with customers or resolved issues. Highlighting your communication skills and how you build relationships will demonstrate that you're a great fit for their team-oriented environment.
✨Demonstrate Flexibility and Problem-Solving
The retail environment can be unpredictable, so be ready to discuss how you've adapted to changing situations in the past. Think of specific instances where you faced unexpected challenges and how you found solutions. This will show your potential employer that you can thrive in a dynamic setting.
✨Prepare Questions That Matter
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the company culture, team dynamics, and growth opportunities within Rogers. This not only shows your interest in the role but also helps you assess if it's the right fit for you.
