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- Tasks: Lead a luxury store, drive sales, and enhance customer experience.
- Company: Join Roger Vivier, a prestigious brand in the fashion industry.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be at the forefront of luxury retail and shape customer experiences.
- Qualifications: 2-3 years of team management experience in luxury sales.
- Other info: Dynamic environment with a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Mission: Responsible for the commercial development and branding of Roger Vivier within the store as well as customer experience and satisfaction.
Main activities:
- Develop the store sales turnover.
- Guarantee the implementation of Roger Vivier commercial policy within the store.
- Setting of sales objectives and periodic analysis of the results achieved.
- Implementation of the selling ceremony in accordance with the Brand guidelines.
- Ensure the highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department.
- Guarantee the implementation of CRM actions to develop the customer database.
- Supervise the coordination of Trade marketing events.
- Analyse sales reports and customer feedback.
- Propose action plans to exceed the set objectives and increase turnover.
- Guarantee correct invoicing and collection procedures.
- Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis.
Team management:
- Organize the activity of the store: planning, determine collective and individual actions.
- Support and organize communication with store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement.
- Participate in the recruitment of new employees and guarantee their integration: training in processes and procedures, various trainings, etc.
- Contribute to the motivation and promotion of the sales team: evaluate its employees and ensure the follow-up of development actions.
Ensure brand image:
- Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy.
- Guarantee customer satisfaction.
- Guarantee compliance with the rules and procedures within the store.
Profile:
- Experience: 2/3 years minimum team management experience.
- Specific Competences: Management, Luxury sales and techniques, Result and performance orientation (mastery of different KPIs), Client oriented, Organization, responsiveness, and adaptability, Written and oral communication, Knowledge/sensibility of the world of luxury and fashion, and in particular of shoes.
- Fluent in English and other languages.
Please apply with CV attached.
TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Retail Apparel and Fashion
Roger Vivier-Store Manager-London employer: Roger Vivier
Contact Detail:
Roger Vivier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roger Vivier-Store Manager-London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail world, especially those who might know someone at Roger Vivier. A friendly chat can open doors that a CV alone can't.
✨Tip Number 2
Show off your passion for the brand! When you get that interview, make sure to express your love for Roger Vivier and its products. Share how you can enhance the customer experience and drive sales with your unique flair.
✨Tip Number 3
Prepare for situational questions! Think about how you've handled team management and customer satisfaction in the past. Be ready to share specific examples that highlight your skills and achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Roger Vivier family.
We think you need these skills to ace Roger Vivier-Store Manager-London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Store Manager role. Highlight your team management experience and any achievements in luxury sales to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for luxury fashion and how you can contribute to Roger Vivier's brand image and customer satisfaction. Keep it engaging and personal.
Showcase Your Results: We love numbers! When detailing your past roles, include specific KPIs or sales targets you've met or exceeded. This helps us see your results-oriented mindset in action.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at Roger Vivier
✨Know Your Brand Inside Out
Before the interview, dive deep into Roger Vivier's history, values, and product lines. Understanding the brand's identity will help you articulate how you can contribute to its commercial development and customer experience.
✨Showcase Your Leadership Skills
Prepare examples of your past team management experiences. Highlight how you've motivated teams, set objectives, and improved performance. This will demonstrate your capability to lead and develop a successful sales team.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've used data analysis in previous roles to drive sales and improve customer satisfaction. This shows you're results-oriented and can exceed set objectives.
✨Engage with Customer Experience Strategies
Think about how you would implement CRM actions and enhance customer satisfaction in the store. Prepare to discuss specific strategies or ideas you have that align with Roger Vivier's luxury brand image and customer expectations.
