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- Tasks: Assist the Store Manager in driving sales and enhancing customer experience.
- Company: Join Roger Vivier, a luxury brand known for its iconic footwear.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a prestigious brand and lead a passionate team in luxury retail.
- Qualifications: 3-4 years of retail experience with at least 2 years in team management.
- Other info: Fluency in English and a passion for fashion are essential.
The predicted salary is between 36000 - 60000 £ per year.
Mission: Assist the Store Manager in the commercial development of the store, respect for brand image and customer experience within the store.Main activities:Develop the store sales turnover:Implement Roger Vivier sales policy within the storeSetting of sales objectives and periodic analysis of the results achievedImplementation of the selling ceremony in accordance with the Brand guidelinesHighlighting of the store\’s products in accordance with the brand\’s visual policy and in collaboration with the visual merchandising departmentSet up CRM actions in order to develop the customer databaseCoordinate Trade marketing eventsAnalyze sales reports and customer feedbackPropose action plans in order to exceed the set objectives and increase sales turnoverCheck invoicing and compliance with in the collection proceduresEnsure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysisTeam management :Participate in the organization of the activity of the store: planning, determine collective and individual actionsSupport and organize communication to store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvementParticipate in the integration of new employees: training in processes and procedures, various trainings, etc.Contribute to the motivation of the sales team: evaluate its employees and ensure the follow-up of development actionsEnsure brand image:Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policyEnsure compliance with customer service guidelines: post-sales service management, customer requests, etcEnsure compliance with operating rules and procedures within the storeProfile :Experience3/4 years store experience2 years minimum team management experience Specific skillsManagementLuxury sales and hospitality techniquesAptitudesResult orientation (mastery of different KPIs)Client orientedOrganization, responsiveness and adaptabilityWritten and oral communicationKnowledge / sensibility of the world of luxury and fashion, and in particular of shoesFluent English
Roger Vivier London - New Bond Street - Assistant Store Manager employer: Roger Vivier
Contact Detail:
Roger Vivier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roger Vivier London - New Bond Street - Assistant Store Manager
✨Tip Number 1
Familiarize yourself with Roger Vivier's brand values and product lines. Understanding the luxury market and the specific nuances of their offerings will help you demonstrate your passion and knowledge during the interview.
✨Tip Number 2
Prepare to discuss your previous experience in team management and how you've successfully motivated and developed your team. Be ready to share specific examples that highlight your leadership skills and results-oriented approach.
✨Tip Number 3
Showcase your ability to analyze sales data and customer feedback. Think of instances where you've used this information to propose actionable plans that led to increased sales or improved customer experiences.
✨Tip Number 4
Demonstrate your understanding of luxury retail standards, especially in visual merchandising and customer service. Be prepared to discuss how you would maintain the brand's image and enhance the overall shopping experience for customers.
We think you need these skills to ace Roger Vivier London - New Bond Street - Assistant Store Manager
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Roger Vivier's brand values, product lines, and customer experience expectations. This knowledge will help you tailor your application to reflect your alignment with their mission.
Highlight Relevant Experience: Emphasize your previous store management experience, particularly in luxury retail. Detail specific achievements related to sales growth, team leadership, and customer service excellence.
Showcase Your Skills: Clearly outline your skills in team management, sales strategies, and customer relationship management. Use concrete examples to demonstrate your results-oriented approach and adaptability in a fast-paced environment.
Craft a Compelling Cover Letter: Write a personalized cover letter that connects your experience and skills to the responsibilities of the Assistant Store Manager role. Express your passion for luxury fashion and your commitment to enhancing the customer experience.
How to prepare for a job interview at Roger Vivier
✨Show Your Sales Acumen
Be prepared to discuss your previous sales experiences and how you've successfully implemented sales strategies. Highlight specific examples where you exceeded sales targets or improved store performance.
✨Demonstrate Team Leadership Skills
Since the role involves team management, share your experiences in leading a team. Talk about how you motivate staff, conduct training, and manage individual goals to enhance team performance.
✨Understand the Brand's Image
Familiarize yourself with Roger Vivier's brand identity and visual merchandising standards. Be ready to discuss how you would maintain and promote the brand's image within the store.
✨Prepare for Customer Experience Scenarios
Think of examples where you provided exceptional customer service or handled difficult situations. Be ready to explain how you would ensure a positive customer experience in line with the brand's guidelines.
