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- Tasks: Lead a luxury store, drive sales, and enhance customer experience.
- Company: Join Roger Vivier, a prestigious brand in the fashion industry.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be at the forefront of luxury retail and shape customer experiences.
- Qualifications: 2-3 years of team management experience in luxury sales.
- Other info: Dynamic environment with a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Mission: Responsible for the commercial development and branding of Roger Vivier within the store as well as customer experience and satisfaction.
Main activities:
- Develop the store sales turnover.
- Guarantee the implementation of Roger Vivier commercial policy within the store.
- Setting of sales objectives and periodic analysis of the results achieved.
- Implementation of the selling ceremony in accordance with the Brand guidelines.
- Ensure the highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department.
- Guarantee the implementation of CRM actions to develop the customer database.
- Supervise the coordination of Trade marketing events.
- Analyse sales reports and customer feedback.
- Propose action plans to exceed the set objectives and increase turnover.
- Guarantee correct invoicing and collection procedures.
- Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis.
Team management:
- Organize the activity of the store: planning, determine collective and individual actions.
- Support and organize communication with store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement.
- Participate in the recruitment of new employees and guarantee their integration: training in processes and procedures, various trainings, etc.
- Contribute to the motivation and promotion of the sales team: evaluate its employees and ensure the follow-up of development actions.
Ensure brand image:
- Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy.
- Guarantee customer satisfaction.
- Guarantee compliance with the rules and procedures within the store.
Profile:
- Experience: 2/3 years minimum team management experience.
- Specific Competences: Management, Luxury sales and techniques, Result and performance orientation (mastery of different KPIs), Client oriented, Organization, responsiveness, and adaptability, Written and oral communication, Knowledge/sensibility of the world of luxury and fashion, and in particular of shoes.
- Fluent in English and other languages.
Please apply with CV attached. TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Retail Apparel and Fashion
Roger Vivier-Store Manager-London employer: Roger Vivier
Contact Detail:
Roger Vivier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roger Vivier-Store Manager-London
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail world, especially those who might know someone at Roger Vivier. A friendly chat can open doors that a CV alone can't.
✨Tip Number 2
Show off your passion for the brand! When you get that interview, make sure to highlight your knowledge of Roger Vivier's products and values. Let them see how much you care about the brand and its customers.
✨Tip Number 3
Prepare for situational questions! Think about how you've handled team management and customer satisfaction in the past. Use specific examples to demonstrate your skills and how they align with the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Roger Vivier team.
We think you need these skills to ace Roger Vivier-Store Manager-London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your team management experience and any achievements in luxury sales to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for luxury fashion and how you can contribute to Roger Vivier's brand image and customer satisfaction. Keep it engaging and personal.
Showcase Your Results: We love numbers! If you've hit sales targets or improved customer satisfaction in previous roles, make sure to include those stats. It shows us you're results-oriented and ready to drive success.
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s super easy and ensures your application lands right where it needs to be!
How to prepare for a job interview at Roger Vivier
✨Know Your Brand Inside Out
Before the interview, dive deep into Roger Vivier's history, values, and product lines. Understanding the brand's identity will help you articulate how you can contribute to its commercial development and customer experience.
✨Showcase Your Leadership Skills
Be ready to discuss your previous team management experiences. Prepare examples of how you've motivated a team, set objectives, and handled challenges. This will demonstrate your capability to lead and develop a successful sales team.
✨Prepare for Sales Metrics Discussion
Familiarise yourself with key performance indicators (KPIs) relevant to retail. Be prepared to discuss how you've used data analysis in past roles to drive sales and improve customer satisfaction, as this aligns with the job's focus on results.
✨Demonstrate Your Customer-Centric Approach
Think of specific instances where you've enhanced customer experience or satisfaction. Highlighting your client-oriented mindset will show that you understand the importance of building relationships in luxury retail.
