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- Tasks: Welcome and advise customers while promoting luxury products and building relationships.
- Company: Join the prestigious Roger Vivier-Tod's Group in a vibrant retail environment.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Be part of a luxury brand and enhance your fashion expertise while connecting with diverse clients.
- Qualifications: Experience in luxury retail, fluent in English, and a passion for fashion.
- Other info: Embrace diversity and equality in a dynamic workplace.
The predicted salary is between 25000 - 35000 £ per year.
As a Client Advisor for Roger Vivier-Tod's Group, your missions will be:
- Welcome and advise international and local customers
- Detect and understand the customers’ needs
- Optimize the turnover
- Promote the brand’s image and standards/ know the range/array of products displayed/offered
- Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes
- Drive a high level of service through the development of client relationship/ Build customer loyalty
Luxury retail experience, preferably in leather goods/shoes.
Dynamism, reactivity, service and result-oriented.
Interest in fashion.
Fluent in English. Other languages a plus (Italian, French, Mandarin,...).
TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
Mandarin Speaking - Sales Associate (Full-time) in London employer: Roger Vivier
Contact Detail:
Roger Vivier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mandarin Speaking - Sales Associate (Full-time) in London
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Roger Vivier-Tod's Group's history, values, and product range. This will not only impress them but also help you connect with their mission.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to understand and meet customer needs. Role-playing with a friend can help you feel more confident when it comes to real-life situations.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a candidate. Plus, it could lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Mandarin Speaking - Sales Associate (Full-time) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of a Client Advisor. Highlight any luxury retail experience, especially in leather goods or shoes, to catch our eye!
Show Your Passion for Fashion: In your application, let us know why you're interested in fashion and how it drives you. A genuine passion can really set you apart from other candidates!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication that gets to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Roger Vivier
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Roger Vivier-Tod's Group’s range of products. Understand the materials, styles, and unique selling points. This will help you demonstrate your passion for fashion and your ability to advise customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve gone above and beyond for a customer. Highlight how you detected their needs and built relationships. This is crucial in luxury retail, so be ready to discuss how you can drive customer loyalty.
✨Demonstrate Your Language Skills
Since fluency in Mandarin is key, practice speaking it before the interview. If you know any other languages, mention them too! Being multilingual can set you apart and show your ability to connect with a diverse clientele.
✨Emphasise Your Results-Driven Mindset
Be prepared to discuss how you’ve optimised sales or managed stock in previous roles. Use specific metrics if possible, like sales targets you’ve met or exceeded. This shows that you’re not just about service but also about achieving results.