Location:Chelsea Wharf, London, SW10 0QJ.
Pay: £27,500.00-£29,000.00 per year
Company Description:
Roger Oates Design is a thriving luxury flooring business with locations in Herefordshire, Devon and London. Established over 35 years ago, we are known for our hand-woven striped runners and floor coverings. Our products are produced using traditional techniques to ensure unrivalled quality for our discerning client base.
Role Description:
We are currently looking for an enthusiastic Sales Consultant to join our London team - someone who will share our passion ensuring customers have a positive, engaging experience at every stage of their journey with us.
You will provide exceptional customer service in person, over the telephone and by email. Confident, organised and detail orientated, you will have strong administration skills, a positive attitude towards sales growth and the ability to work collaboratively in a small team.You will also be able to demonstrate initiative and communicate professionally at all levels.
Daily tasks include but are not limited to:
- Develop and maintain strong relationships with existing and new clients in person, over the phone and via email.
- Manage all aspects of the quote and order process efficiently.
- Organise installation dates and liaise with installers.
- Communicate effectively with both trade and retail clients.
- Respond promptly to all enquiries.
- Process sample requests.
- Maintain the appearance of the showroom.
- Support the Managing Director and Office Coordinator in daily tasks.
The ideal candidate:
- A strong work ethic with proven track record in a similar customer facing role.
- Strong administration skills and detail orientated with high attention to accuracy.
- Efficient in MS Office with a high level of literacy, numeracy, and organisation.
- An understanding and appreciation for quality and efficient service to high-end clientele.
- A high level of initiative with a hands-on practical approach.
- Positive and energetic “can do” attitude.
- A fast learner, proactive and self-motivated.
- The ability to thrive under pressure combined with the commitment to being an engaging and collaborative team member.
- Strong problem-solving skills.
- A passion and interest in interiors/design.
- High standards of personal presentation.
Details:
- Location:Chelsea Wharf, London, SW10 0QJ.
- Hours of Work: 37.5 per week, 09.00 – 17.00 Monday to Friday including 30 mins unpaid for lunch. Rotational Saturday working will be required where a day in lieu will be provided to maintain a working week of 37.5 hours. You may be required to work additional hours during busy periods.
- Full product training will be provided.
- Job Type: Full-time, Permanent
- Ability to commute/relocate:Chelsea SW10 0QJ: reliably commute or plan to relocate before starting work (required).
Company Benefits:
- 22 days annual leave (increasing with length of service) plus bank holidays.
#J-18808-Ljbffr
