Weekend Health Club Leisure Assistants (Lifeguards) - Roehampton, London

Job Overview

The Health Club is looking for lifeguards to work 16 hours per week, covering weekend shifts, bank holidays, and some weekday shifts if available from time to time. The position of a Leisure Assistant is an area where we have the opportunity to deliver great service and as such the individual in this position must be polite, professional, enthusiastic and vigilant at all times to provide a safe environment for both Members and Guests.

Responsibilities

• Deliver a friendly welcome for all members and their guests when using the Health Club.
• Assist all members who have queries, complaints or require information, in a polite, friendly and helpful manner.
• Lifeguard the pool(s) when required; assist and supervise members and their guests in their use of the facilities, ensuring their safety and wellbeing at all times.
• Ensure members, guests and staff observe club rules and enforce them where necessary.
• Set up and dismantle equipment as determined by the programme, in a proper and safe manner.
• Administer first aid where suitably qualified, in accordance with Company procedures.
• Comply with all operating procedures of the Health Club and Company.
• Maintain a professional attitude and ensure operational procedures are adhered to at all times.
• Maintain NPLQ qualification and attend monthly training sessions.

Qualifications & Requirements

• Trustworthy and reliable.
• Ability to use own initiative.
• Excellent customer care skills, including respecting internal and external customers.
• Excellent attention to detail.
• Smart appearance.
• Strong team player and good communicator.
• Excellent timekeeping.
• Knowledge of Safeguarding; training available.
• Successful Enhanced DBS as part of recruitment.
• Locally provided NPLQ Course for suitable candidates not qualified.

Benefits

• Overtime paid.
• Meal whilst on duty.
• Uniform.
• 2 additional life leave days per annum.
• Staff referral scheme.
• Generous company pension matching up to 15% after a qualifying period.
• Staff Fund of £550 (pro‑rated) paid twice yearly after qualifying period.
• Use of Club’s sports facilities on working day following qualifying period.
• Parking.
• Death in Service of 4 x salary.
• Ongoing training and development.
• Career pathway.

About Roehampton Club

Roehampton Club is London’s premier private members multisport club, offering a wide range of sports including golf, tennis, Health Club, squash and a full catering provision, delivered to the highest standards. The Club has 5,100 members (3,700 adults and 1,400 juniors).

The above job description is not exhaustive, and you may be required to carry out tasks, including weekend working, as specified by the Club that are outside the content of your job description on occasion.