Health Club Leisure Assistants (Lifeguards) - Roehampton, London
Health Club Leisure Assistants (Lifeguards) - Roehampton, London

Health Club Leisure Assistants (Lifeguards) - Roehampton, London

Full-Time 25700 - 30800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome members, ensure safety, and lifeguard at our premier health club.
  • Company: Join Roehampton Club, London's top private multisport destination.
  • Benefits: Enjoy competitive salary, overtime pay, meal on duty, and generous pension scheme.
  • Why this job: Make a difference in members' lives while enjoying sports facilities and career growth.
  • Qualifications: NPLQ qualification preferred; training provided for the right candidates.
  • Other info: Flexible shifts, vibrant team environment, and ongoing training opportunities.

The predicted salary is between 25700 - 30800 £ per year.

Unspecified hours, 40 hours per week, must be available to work a variety of weekday and weekend shifts.

Salary: £30,784 per annum

Location: London SW15

Roehampton Club is London’s premier private members multisport club, offering a wide range of sports including golf, tennis, Health Club, squash and a full catering provision, delivered to the highest standards. The Club has 5100 members (3700 adults and 1400 juniors).

Job purpose

The Health Club is looking for lifeguards to work 40 hours per week, working various shifts to include weekdays, weekends and bank holidays. The position of a Leisure Assistant is an area where we have the opportunity to deliver great service and as such the individual in this position must be polite, professional, enthusiastic and vigilant at all times to provide a safe environment for both Members and Guests.

Key responsibilities

  • Deliver a friendly welcome for all members and their guests when using the Health Club.
  • Assist all members who have queries, complaints or require information, in a polite, friendly and helpful manner.
  • Lifeguard the pool/s when required.
  • Assist and supervise members and their guests in their use of the facilities, ensuring their safety and wellbeing at all times.
  • Ensure members, guests and staff observe club rules and enforce them where necessary.
  • Maintain NPLQ qualification and attend monthly training sessions.
  • Set up and dismantle equipment as determined by the programme, in a proper and safe manner.
  • Administer first aid where suitably qualified, in accordance with Company procedures.
  • Comply with all operating procedures of the Health Club and Company.
  • Maintain a professional attitude and ensure operational procedures are adhered to at all times.

A full Job Description will be provided.

Qualifications and competencies

  • NPLQ Course – course will be provided for suitable candidates not qualified.
  • Trustworthy and reliable.
  • Ability to use your own initiative.
  • Excellent customer care skills including respecting internal and external customers.
  • Excellent attention to detail.
  • Smart appearance.
  • Strong team player and good communicator.
  • Excellent timekeeping.
  • Safeguarding – training available.
  • Successful Enhanced DBS as part of recruitment.

Benefits

  • Overtime paid at the rate of time and a half.
  • Meal whilst on duty.
  • Uniform.
  • 2 additional leave days per annum.
  • Staff referral scheme.
  • Generous company pension matching up to 15% after a qualifying period.
  • Staff Fund of £550 paid twice yearly after qualifying period.
  • Use of Club’s sports facilities on working day following qualifying period.
  • Parking.
  • Death in Service of 4 x salary.
  • Ongoing training and development.
  • Career pathway.

The above job description is not exhaustive, and you may be required to carry out tasks, including weekend working, as specified by the Club that are outside the content of your job description on occasion.

Health Club Leisure Assistants (Lifeguards) - Roehampton, London employer: Roehampton Club Ltd

Roehampton Club is an exceptional employer, offering a vibrant work culture where teamwork and professionalism are at the forefront. With generous benefits including a competitive salary, pension matching, and ongoing training opportunities, employees can thrive both personally and professionally while enjoying access to top-notch sports facilities. Located in the heart of London, this premier private members club provides a unique environment for Lifeguards to make a meaningful impact on the safety and enjoyment of its diverse membership.
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Contact Detail:

Roehampton Club Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Health Club Leisure Assistants (Lifeguards) - Roehampton, London

✨Tip Number 1

Get to know the Roehampton Club vibe! Visit the club, chat with current staff, and soak in the atmosphere. This will help you tailor your approach and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with people in the industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 3

Prepare for the interview by practising common questions related to lifeguarding and customer service. Show off your enthusiasm and readiness to ensure member safety and satisfaction!

✨Tip Number 4

Apply through our website! It’s the best way to get noticed. Make sure to highlight your relevant skills and experiences that align with the role of a Leisure Assistant at the Health Club.

We think you need these skills to ace Health Club Leisure Assistants (Lifeguards) - Roehampton, London

NPLQ Qualification
First Aid Administration
Customer Care Skills
Attention to Detail
Communication Skills
Teamwork
Timekeeping
Initiative
Professionalism
Vigilance
Safety Awareness
Ability to Enforce Rules
Reliability
Adaptability

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're excited about being a part of our Health Club team and that you understand the importance of providing excellent service to our members and guests.

Tailor Your CV: Make sure your CV is tailored to the Leisure Assistant position. Highlight any relevant experience, especially in customer service or lifeguarding. We love seeing how your skills match what we're looking for, so don’t hold back!

Be Professional Yet Friendly: In your cover letter, strike a balance between professionalism and friendliness. We’re looking for someone who can be polite and approachable while maintaining a professional attitude. Show us your personality!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!

How to prepare for a job interview at Roehampton Club Ltd

✨Know Your Role Inside Out

Before the interview, make sure you understand the key responsibilities of a Health Club Leisure Assistant. Familiarise yourself with the duties like lifeguarding, assisting members, and enforcing club rules. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Customer Service Skills

Since this position requires excellent customer care skills, think of examples from your past experiences where you've provided great service. Be ready to discuss how you handled queries or complaints, as this will demonstrate your ability to create a friendly atmosphere for members and guests.

✨Be Prepared for Scenario Questions

Expect scenario-based questions during the interview, especially related to safety and emergency situations. Think about how you would respond to various scenarios, such as a member needing first aid or enforcing club rules. This will showcase your vigilance and readiness to handle real-life situations.

✨Dress the Part

First impressions matter! Make sure you arrive at the interview looking smart and professional. Even though you’ll be in uniform later, dressing well shows that you take the opportunity seriously and respect the club's standards.

Health Club Leisure Assistants (Lifeguards) - Roehampton, London
Roehampton Club Ltd
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  • Health Club Leisure Assistants (Lifeguards) - Roehampton, London

    Full-Time
    25700 - 30800 £ / year (est.)
  • R

    Roehampton Club Ltd

    100-200
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