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- Tasks: Supervise events, manage catering operations, and ensure top-notch service.
- Company: Join a vibrant club in Roehampton with a focus on exceptional hospitality.
- Benefits: Enjoy uniform, meals on duty, and convenient parking.
- Why this job: Be part of exciting events and enhance your customer service skills.
- Qualifications: Experience in hospitality and strong communication skills are essential.
- Other info: Dynamic role with opportunities to grow in the hospitality industry.
The predicted salary is between 13 - 16 £ per hour.
Job Type: Casual (Including Evenings, Weekends & Bank Holidays)
Reporting to the Banqueting/Events Assistant Manager, you will assist with the catering operation on a day-to-day basis and manage the banqueting & set up of events.
Key Responsibilities- Supervise the banqueting operation of events, overseeing set ups and dealing with agency staff.
- Assist with the service delivery in the food & beverage areas.
- Co-ordinate daily restaurant bookings.
- Help to ensure that the highest standards of care for Members are provided by improving and maintaining standards of Food & Beverage service throughout the Club.
- Assist with the development and innovation of catering offers throughout the Club to meet the needs and demands of the membership and guests.
- Help to ensure the Club always meets H&S and Food Safety Management requirements.
- Ensuring efficient delivery of any other tasks reasonably requested by the Food & Beverage Manager and Events Manager or other Club senior managers.
- Varied experience at supervisor level, in similar high profile, high turnover sites.
- Experience of managing all aspects of staff; including permanent, casual, and seasonal staff contracts.
- Exceptional customer care skills including respecting internal and external customers.
- Able to demonstrate an understanding of the factors affecting commercial performance and results together with experience of a broad range of commercial F&B products and service.
- Understanding of stock control and EPOS systems.
- Understanding of P&L management and control and IT skills.
- Excellent communicator, both verbal and written. Can deal with complaints where appropriate and refer these to senior managers when necessary.
- Calm under pressure and have a positive attitude.
- Attention to detail.
- Proven ability to motivate and manage a catering team.
- The relevant catering qualifications, i.e., HND/Degree or equivalent in hospitality and catering management.
- Intermediate food and hygiene qualifications and Level 3 food safety and able to demonstrate an in-depth knowledge of both Health & Safety and food hygiene.
Benefits include uniform and meals while on duty, parking on site.
To apply send a CV and covering letter detailing how you meet the criteria for the role by clicking 'Apply'. The above job description is not exhaustive, and you may be required to carry out other tasks, as specified by the Club that are outside the content of your job description on occasion.
Casual Banqueting & Events Assistant - Roehampton, London employer: Roehampton Club Ltd
Contact Detail:
Roehampton Club Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Banqueting & Events Assistant - Roehampton, London
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances who work in the hospitality industry. They might know about openings that aren't advertised yet, and a personal recommendation can go a long way.
✨Tip Number 2
Get your social media game on! Follow companies you’re interested in on platforms like LinkedIn and Instagram. Engage with their posts and show your enthusiasm for their events – it could catch the eye of a hiring manager!
✨Tip Number 3
Prepare for interviews by practising common questions related to banqueting and events. Think about scenarios where you’ve demonstrated exceptional customer care or managed a team under pressure. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Casual Banqueting & Events Assistant - Roehampton, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Casual Banqueting & Events Assistant. Highlight any relevant experience in catering or events, and don’t forget to mention your customer care skills – they’re super important for us!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your experience aligns with our needs. Be specific about your past roles and how they’ve prepared you for this position. We love a personal touch!
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and free of errors. We want to see your ability to express yourself effectively right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Roehampton Club Ltd
✨Know Your Banqueting Basics
Before the interview, brush up on your knowledge of banqueting operations. Understand the key responsibilities like supervising events and managing staff. This will show that you’re not just interested in the role but also have a solid grasp of what it entails.
✨Show Off Your Customer Care Skills
Prepare examples of how you've provided exceptional customer service in past roles. Think about specific situations where you dealt with complaints or went above and beyond for a guest. This will highlight your ability to maintain high standards of care, which is crucial for this position.
✨Demonstrate Team Management Experience
Be ready to discuss your experience managing diverse teams, including casual and seasonal staff. Share stories that illustrate your leadership style and how you motivate others, as this is key to succeeding in a fast-paced environment like banqueting.
✨Understand Health & Safety Regulations
Familiarise yourself with health and safety standards relevant to food and beverage service. Be prepared to discuss how you’ve ensured compliance in previous roles. This will show that you take safety seriously and can help the club maintain its high standards.
