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For Companies At a Glance
- Tasks: Deliver exceptional customer service and work closely with a friendly team.
- Company: A historic pub near Hampstead Heath with a vibrant atmosphere.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at all Young’s pubs.
- Why this job: Join a close-knit team and enjoy training while having fun.
- Qualifications: Passion for customer service and a friendly personality.
- Other info: Access to career pathways and development opportunities.
The predicted salary is between 1040 - 1248 £ per month.
Stone's throw away from glorious Hampstead Heath, our beautiful 'country style' pub has been serving locals (and guests) of North London since the 19th century. We take great pride in our seasonal menu and great range of beers & spirits and we are seeking a passionate & personable member to our close-knit team.
What We Offer Our Team Members:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member:
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Team Member employer: Roebuck
Contact Detail:
Roebuck Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. Chat with the staff and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different situations with customers. Being personable is key, so be ready to share examples of how you've delivered great service in the past.
✨Tip Number 3
Show your passion! When you apply through our website, make sure to express why you want to work at this particular pub. Highlight your love for seasonal menus and craft beers – it’ll make you stand out!
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and reiterating your excitement can go a long way. It shows you're keen and keeps you on their radar.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about delivering exceptional experiences to our guests!
Be Personable: Use a friendly and approachable tone in your application. Remember, we’re looking for someone with a great personality who can fit into our close-knit team, so let your character come across!
Tailor Your Application: Make sure to customise your application to reflect the values and culture of our pub. Mention any relevant experience or skills that align with what we’re looking for in a Team Member.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Roebuck
✨Know the Venue
Before your interview, take a moment to familiarise yourself with the pub's atmosphere and offerings. Check out their seasonal menu and drink selections online. This will not only show your genuine interest but also give you talking points during the interview.
✨Show Your Personality
As a Team Member, having a friendly and outgoing personality is key. During the interview, let your true self shine through. Share personal anecdotes that highlight your customer service skills and how you enjoy working in a team environment.
✨Prepare for Common Questions
Think about questions they might ask, like how you handle difficult customers or work under pressure. Prepare specific examples from your past experiences that demonstrate your ability to deliver exceptional service and work collaboratively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities they offer or what a typical day looks like for a Team Member. This shows your enthusiasm and eagerness to be part of their close-knit team.
