Reception Manager

Reception Manager

Full-Time 30000 - 70000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the reception team and create amazing guest experiences.
  • Company: Join Roe, a vibrant new restaurant by the creators of Fallow and Fowl.
  • Benefits: Enjoy a competitive salary up to £50K and work in a stunning location.
  • Why this job: Be part of a dynamic team in a fast-paced, exciting environment with a focus on quality.
  • Qualifications: Previous experience in a high-volume restaurant is essential.
  • Other info: Roe features open kitchens, private dining, and a beautiful terrace overlooking the South Docks.

The predicted salary is between 30000 - 70000 £ per year.

Reception Manager Roe Restaurant Salary – Up to £50K per year. Experience – Previous experience in a quality, high-volume restaurant. About us – Roe is our new restaurant in Wood Wharf (near Canary Wharf in East London) which opened in early 2024. Roe is the third restaurant from James Robson, Chef Jack Croft, and Will Murray, the team behind the hugely successful Fallow and Fowl restaurants in St James. Roe will be a 300-plus covers restaurant spread over three floors with large open kitchens, private dining rooms, chefs counters, live plant-growing walls, and a terrace that overlooks the open waters of the South Docks. About you – Roe Restaurant is seeking a confident, organised, and customer-focused Reception Manager to lead our reception team and ensure seamless guest experiences in our vibrant restaurant. If you thrive in a fast-paced, professional environment, we want to hear from you. The role: Be the first point of contact, creating warm and professional first impressions. Manage reservations and seating efficiently, maintaining awareness of booking constraints. Provide accurate information about Roes menu, including specials and allergens. Reco…

Reception Manager employer: Roe

At Roe Restaurant, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Wood Wharf, East London. Our team enjoys competitive salaries, opportunities for professional growth, and a vibrant culture that celebrates creativity and collaboration. With our stunning waterfront views and innovative dining experience, working at Roe not only promises meaningful employment but also a chance to be part of a passionate team dedicated to delivering unforgettable guest experiences.
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Contact Detail:

Roe Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reception Manager

✨Tip Number 1

Familiarize yourself with the Roe Restaurant's concept and menu. Understanding the unique offerings and atmosphere will help you convey your passion for the restaurant during the interview.

✨Tip Number 2

Highlight your experience in managing a reception team in high-volume settings. Be ready to share specific examples of how you've handled busy periods and ensured excellent guest experiences.

✨Tip Number 3

Demonstrate your customer service skills by preparing to discuss how you would handle various guest scenarios. Think about how you can create memorable first impressions and resolve any potential issues.

✨Tip Number 4

Network with professionals in the hospitality industry, especially those who have worked in similar roles. They might provide insights or even referrals that could strengthen your application.

We think you need these skills to ace Reception Manager

Customer Service Excellence
Organizational Skills
Communication Skills
Reservation Management
Conflict Resolution
Attention to Detail
Multitasking Abilities
Team Leadership
Knowledge of Food Allergens
Time Management
Problem-Solving Skills
Professional Demeanor
Adaptability in Fast-Paced Environments
Experience with POS Systems

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in high-volume restaurants. Emphasize your customer service skills and any previous roles that involved managing a reception or front-of-house team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Roe Restaurant's vision. Mention specific experiences that demonstrate your ability to create warm and professional first impressions.

Highlight Relevant Skills: In your application, focus on skills such as organization, communication, and problem-solving. Provide examples of how you've successfully managed reservations and guest interactions in past roles.

Show Enthusiasm for the Role: Convey your excitement about the opportunity to work at Roe Restaurant. Mention why you are drawn to their unique concept and how you can contribute to creating seamless guest experiences.

How to prepare for a job interview at Roe

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the restaurant industry and customer service. Share specific examples of how you've created memorable experiences for guests in your previous roles.

✨Demonstrate Organizational Skills

Since the role requires managing reservations and seating efficiently, be prepared to discuss your strategies for staying organized in a fast-paced environment. Highlight any tools or systems you use to keep track of bookings.

✨Know the Menu Inside Out

Familiarize yourself with Roe's menu, including any specials and allergen information. Being able to confidently discuss the offerings will show your commitment to providing excellent service.

✨Prepare for Scenario Questions

Expect questions about how you would handle specific situations, such as a double booking or a dissatisfied guest. Think through your responses ahead of time to demonstrate your problem-solving skills and ability to remain calm under pressure.

Reception Manager
Roe
R
  • Reception Manager

    Full-Time
    30000 - 70000 £ / year (est.)

    Application deadline: 2027-01-09

  • R

    Roe

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