At a Glance
- Tasks: Keep our resort sparkling clean and assist guests for a memorable stay.
- Company: Join the Roe Valley Resort team, known for its welcoming atmosphere.
- Benefits: Earn £12.71 per hour with flexible shifts and full training provided.
- Other info: Full-time role with opportunities for growth in the hospitality industry.
- Why this job: Make a real difference in guest experiences while working in a fun environment.
- Qualifications: Attention to detail and teamwork skills are essential; hospitality experience is a plus.
The predicted salary is between 26400 - 26400 € per year.
As a Public Area Cleaner at Roe Valley Resort, you’ll be part of a dedicated and hardworking team, ensuring every public space — from our restaurants and bars to function rooms, reception, and front‑of‑house areas — is spotless, welcoming, and ready for our guests to enjoy. You’ll also support our laundry team, helping to maintain the high standards of cleanliness and presentation that our resort is known for.
This role also includes a guest services element, where you’ll assist guests with their needs — whether that’s delivering ice to their room or lending a hand with their luggage — helping to create a warm and memorable experience for everyone who stays with us.
We’re looking for someone with a strong work ethic, great teamwork skills, and a keen eye for detail. If that sounds like you, we’d love to hear from you!
Main duties will include, but are not limited to:
- Cleaning and servicing the Resort as directed by Housekeeping Supervisor and/or Manager
- Complete tasks such as making beds, changing linens, vacuuming, sweeping and mopping floors, dusting and polishing furniture and fixtures plus a variety of other cleaning tasks.
- Using disinfectants and steam‑operated sterilizers.
- Adhering to all safety and personal protective equipment, practices, and procedures.
- Working within the guidelines of Health, Safety, Fire, and Hygiene operatives to ensure all staff and guests are safe at all times.
- Maintaining clear, efficient communication with the front desk team ensuring rooms and public areas are serviced in a timely fashion ready for our hotel guests.
- Helping our laundry department with what they need - Folding, pressing etc.
- Have a keen interest in delivering exceptional customer service.
- Have strong teamwork skills.
- Possess sound knowledge of the Resort & local area.
We would love for you to have some similar previous experience but this is not essential as full training will be provided. We welcome applications from people with general cleaning experience or transferrable skills.
Applicant Criteria
- Must have excellent attention to detail.
- Previous hospitality experience (desirable).
- Previous housekeeping or cleaning experience (desirable).
- Work well under pressure and be an excellent team player.
- Have previously worked in a customer service role.
Public Area Cleaner - Roe Valley Resort in Limavady employer: Roe Valley Resort
At Roe Valley Resort, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. As a Public Area Cleaner, you'll enjoy competitive pay, flexible hours, and the opportunity to grow within the hospitality industry while contributing to creating memorable experiences for our guests. Join us in a role that not only offers meaningful work but also allows you to be part of a dedicated team committed to excellence in service and cleanliness.
StudySmarter Expert Advice🤫
We think this is how you could land Public Area Cleaner - Roe Valley Resort in Limavady
✨Tip Number 1
Get to know the Roe Valley Resort! Familiarise yourself with the layout and services offered. This will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist guests, like delivering ice or helping with luggage. Being prepared to showcase your people skills can really set you apart.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well with others in the past. The more you can demonstrate your ability to collaborate, the better!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team at Roe Valley Resort.
We think you need these skills to ace Public Area Cleaner - Roe Valley Resort in Limavady
Some tips for your application 🫡
Show Your Attention to Detail:In your application, highlight any experiences where you've demonstrated a keen eye for detail. Whether it's cleaning or customer service, we want to see how you ensure everything is spotless and welcoming!
Teamwork Makes the Dream Work:Since we're all about working together at Roe Valley Resort, make sure to mention your teamwork skills. Share examples of how you've collaborated with others in previous roles to create a great experience for guests.
Customer Service is Key:Don’t forget to showcase your customer service experience! We love candidates who can go the extra mile for our guests, so share any stories that demonstrate your commitment to making someone’s day better.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Roe Valley Resort!
How to prepare for a job interview at Roe Valley Resort
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Public Area Cleaner. Familiarise yourself with tasks like cleaning, servicing, and assisting guests. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Team Spirit
Since teamwork is key in this position, be ready to share examples of how you've worked well with others in previous jobs. Highlight any experiences where you contributed to a positive team environment or helped out colleagues, as this will resonate well with the interviewers.
✨Demonstrate Your Attention to Detail
This role requires a keen eye for detail, so think of specific instances where your attention to detail made a difference. Whether it was in a previous cleaning job or another role, be prepared to discuss how you ensure high standards in your work.
✨Prepare for Customer Service Scenarios
As part of the job involves guest interaction, be ready to discuss how you would handle various customer service situations. Think about times when you went above and beyond for a customer, and be prepared to explain how you would create a warm and memorable experience for guests at the resort.