Pool Plant Assistant - Roe Valley Resort in Limavady

REPORTING TO: Head of Pool Plant

HOURS: This position is full-time and will be 8-hour varied shifts, based on 5 days out of 7, including weekend work.

LOCATION: Roe Valley Resort

SALARY: £12.71 per hour starting

About the role

Ensuring the Health & Safety of our guests is paramount therefore as Pool Plant Assistant you must ensure all areas of the Spa are clean and safe for both staff and guests and also carrying out poolside rescue. Being able to work well & communicate within a team environment as well as using your initiative is essential. Full training will be provided. If you think you have what it takes then we would love to hear from you!

The Position

• Monitoring and performing pool water chemical balance readings as part of the daily operation as required.
• Carrying out daily, weekly and monthly maintenance of plant room including injectors, pump rotation, cleaning probes, and backwash of filters.
• Liaising with Spa Operations Manager to ensure that the hygiene, health, and safety of changing rooms and guest areas are maintained at all times.
• Monitoring floors of the Spa and changing areas to ensure they are free of excess water.
• Cleaning poolside and pool surroundings including all poolside skimmers.
• Cleaning all areas of the pool complex including plant rooms and pool storage areas, ensuring they are clean, tidy, and well organised.
• Carrying out assessments of any damaged equipment, showers, fixtures, and fittings and where possible carry out repairs or report the need for repairs through the relevant spa procedure.
• Monitoring response times of repairs to ensure minimal disruption to service provision.
• Carrying out various routine checks as part of the Health & Safety management of the facility.
• Liaising with the respective Spa Operations Manager to ensure effective communication in relation to repairs and maintenance.
• Work in accordance with all spa and hotel risk assessments and their guidelines, such as working at height standard and subsequent risk assessment.
• Working within the guidelines of health and safety operatives to ensure all staff and guests are safe at all times.
• Working with the team and help other departments so that a smooth, efficient working environment is achieved.
• Complying with all company and statutory regulations and policies.
• Undertaking any further duties which may from time to time be required and are commensurate with the responsibilities of the post.
• Occasional cover of children's activities and maintenance may be required.

Pool Side Rescue Duties

• Actively monitor pool area for potential safety hazards.
• Perform water rescues, first aid, and CPR when necessary.
• Enforce pool rules and regulations to ensure a safe and enjoyable environment for all guests.
• Provide exceptional customer service and respond to guest enquiries.
• Maintain poolside equipment, including rescue tools and first aid kits.
• Perform regular water safety checks to ensure cleanliness and safety.
• Assist in emergency situations and communicate effectively with team members.

The Person

Essential criteria;

• The ability to work effectively in a small team or alone, recognising the necessity to follow strict protocol during lone working procedure.
• The ability to demonstrate your initiative and have a proactive can-do attitude.
• Good interpersonal and communication skills.
• Proven track record of working within a fast-paced environment.
• Have a flexible work approach and be available to work both early and late shifts, as well as weekends.

Desirable;

• Previous maintenance & plumbing experience.
• Experience working in a spa environment or similar facility dealing with pools and or pool maintenance.