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- Tasks: Welcome and serve guests, ensuring a fantastic dining experience.
- Company: Join the Galgorm Collection, known for its family-friendly hospitality.
- Benefits: Competitive pay, flexible shifts, and endless career opportunities.
- Other info: Perfect for those looking to grow in the hospitality industry.
- Why this job: Be part of a passionate team in a vibrant restaurant environment.
- Qualifications: 1 year of waiting experience and a love for great service.
The predicted salary is between 26400 - 29600 £ per year.
As Food & Beverage Assistants, your main job will be to welcome and serve all our guests ensuring they enjoy their dining experience. The Fratelli brand concept is to welcome guests into a family-friendly, informal environment where the focus is on simple yet quality cookery and a warm welcome.
Main duties will include, but are not limited to:
- Welcoming all our restaurant guests and visitors in a friendly, polite manner.
- With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.
- Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.
- Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.
- Using the bar/restaurant till systems to place orders and process customer payments correctly.
- Carrying out daily duties as required by the restaurant management team.
- Directing any guest complaints to the Restaurant Manager.
- Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.
- Making sure your personal appearance and uniform are in line with the required Restaurant standards at all times.
- Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
- Attend any training that has been set up to aid your personal development.
The Person
Applicant must:
- Have at least 1-year of previous waiting experience.
- Have a passion for the hospitality industry, great food, and great service.
- Be an excellent team player with a positive and friendly attitude.
- Have a flexible approach to working shift patterns and be available to work morning, daytimes, evenings, and weekends.
- Have strong communication skills and be able to multi-task.
- Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
Desirable:
- Barista trained
We’re passionate about service, our guests, and of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities.
Food & Beverage Assistant - Fratelli, Roe Valley Resort in Limavady employer: Roe Valley Resort
Contact Detail:
Roe Valley Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - Fratelli, Roe Valley Resort in Limavady
✨Tip Number 1
Get to know the Fratelli vibe! Before your interview, check out their website and social media. Understanding their brand and values will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Food & Beverage Assistant, you'll be interacting with guests all day. Role-play with a friend or family member to get comfortable with welcoming guests and handling any queries they might have.
✨Tip Number 3
Dress to impress! Make sure your outfit is smart and in line with the restaurant's standards. First impressions matter, so looking the part can give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Galgorm Collection family. Don’t miss out on this opportunity!
We think you need these skills to ace Food & Beverage Assistant - Fratelli, Roe Valley Resort in Limavady
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the hospitality industry! In your application, mention why you love food and beverage service. A genuine passion can really make you stand out.
Tailor Your CV: Make sure your CV highlights your relevant experience, especially any previous waiting roles. We want to see how your skills align with what we’re looking for at Fratelli!
Be Personable: Since we’re all about creating a warm and friendly atmosphere, let your personality shine through in your cover letter. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Roe Valley Resort
✨Know the Menu Inside Out
Make sure you familiarise yourself with the food and beverage menus before the interview. Being able to discuss specific dishes or drinks shows your enthusiasm for the role and helps you answer any questions about guest queries confidently.
✨Show Off Your People Skills
As a Food & Beverage Assistant, you'll be interacting with guests all day. Practice how you would greet customers and handle different situations, including complaints. A friendly, polite manner is key, so think of examples from your past experience that highlight your communication skills.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and in line with the restaurant's standards. This shows that you take the role seriously and understand the importance of presentation in the hospitality industry.
✨Be Ready to Discuss Flexibility
Since the job requires working various shifts, be prepared to talk about your availability. Highlight your flexibility and willingness to work weekends and evenings, as this will demonstrate your commitment to the role and the team.