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- Tasks: Lead the reception team and manage guest reservations with flair.
- Company: Roe Restaurant, a vibrant spot in Greater London with a focus on hospitality.
- Benefits: Competitive salary, career progression, and inclusive employee benefits.
- Other info: Join a diverse team and grow your career in a thriving restaurant.
- Why this job: Shape guest experiences and mentor future hospitality stars in a dynamic environment.
- Qualifications: Exceptional customer service skills and previous leadership experience in hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Roe Restaurant is seeking a Senior Receptionist to manage reservations and front-of-house operations in Greater London. The ideal candidate will possess exceptional customer service skills and previous leadership experience in hospitality.
Responsibilities include:
- Overseeing the reception team
- Optimizing guest arrivals
- Mentoring junior staff
The role offers competitive salary, career progression, and various employee benefits, fostering a diverse and inclusive workplace.
Senior Front-of-House Leader - Reservations & Mentoring employer: Roe Restaurant
Contact Detail:
Roe Restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Front-of-House Leader - Reservations & Mentoring
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for customer service shine through. They want to see how you’d fit into their team and culture.
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences in leadership and how you've handled challenges in front-of-house operations. We recommend practising with a friend or even in front of the mirror.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Front-of-House Leader - Reservations & Mentoring
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service skills in your application. We want to see how you've gone above and beyond for guests in your previous roles, so share specific examples that showcase your ability to create memorable experiences.
Leadership Experience is Key: Since this role involves mentoring junior staff, it's crucial to emphasise your previous leadership experience. Tell us about times when you led a team or trained new employees, and how you helped them grow in their roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the initiative to align their skills and experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you’re serious about joining our team at Roe Restaurant!
How to prepare for a job interview at Roe Restaurant
✨Know the Venue Inside Out
Before your interview, make sure you research Roe Restaurant thoroughly. Familiarise yourself with their menu, service style, and any recent news or events. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Senior Receptionist, you'll be expected to lead and mentor. Prepare examples from your past experiences where you've successfully managed a team or improved operations. Be ready to discuss how you handle challenges and support your colleagues.
✨Demonstrate Exceptional Customer Service
Customer service is key in hospitality. Think of specific instances where you've gone above and beyond for a guest. Highlight your ability to remain calm under pressure and how you ensure a positive experience for every customer.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the restaurant's approach to staff development or how they foster an inclusive workplace. This shows you're not just interested in the role, but also in the company culture.