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For Companies At a Glance
- Tasks: Welcome guests and manage reservations to create an unforgettable dining experience.
- Company: Award-winning restaurant Fallow, known for its sustainable culinary creativity.
- Benefits: Competitive pay, career growth, discounts, and fun team events.
- Why this job: Join a passionate team and make a positive impact in hospitality.
- Qualifications: Experience in hospitality, excellent communication, and a proactive attitude.
- Other info: Diverse and inclusive environment with opportunities for personal and professional development.
The predicted salary is between 28800 - 42000 £ per year.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallow's DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow's permanent home in St James's market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ 'sustainable restaurant of the year' and the Caterer award for 'best new restaurant'.
Responsibilities
- Greet guests with a warm and professional demeanour, ensuring a positive first impression.
- Manage reservations, seating arrangements, and guest flow to optimize the dining experience.
- Handle phone and email inquiries, providing accurate information and assisting with bookings.
- Work closely with the front-of-house and management team to ensure seamless service.
- Maintain an organized and efficient reception area.
- Assist with special requests and accommodate guest needs whenever possible.
About you
- Previous experience as a Receptionist or Host in a high-quality hospitality environment.
- Exceptional customer service and communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and remain calm under pressure.
- A team player with a positive and proactive attitude.
- Proficient in utilizing the Seven Rooms booking system.
The benefits
- Competitive salary.
- Career progression.
- Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses.
- Wellbeing initiatives.
- Reward and recognition schemes.
- Free welcome lunch for you and a guest.
- 50% restaurant discounts across the group.
- 25% Friends and Family discounts.
- 50% discount on company retail.
- Supplier trips, staff parties and team socials.
- Staff meal during your shift.
- Increased holiday entitlement after three years employment.
- Enhanced parental leave (after one year's employment).
- Sabbaticals (after three years employment).
- Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night.
At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Receptionist Fallow London Full time / Part time Competitive industry pay employer: Roe Restaurant
Contact Detail:
Roe Restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Fallow London Full time / Part time Competitive industry pay
✨Tip Number 1
Get to know Fallow! Research the restaurant's ethos and values, especially their focus on sustainability and creativity. This will help you connect with the team during your interview and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for guests, role-play common scenarios with friends or family. This will help you stay calm under pressure and ensure you can handle any situation with a smile.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about working at Fallow. They might share valuable insights that could give you an edge in your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Fallow team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Receptionist Fallow London Full time / Part time Competitive industry pay
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to tailor your application specifically for the Receptionist role at Fallow. Highlight your relevant experience in hospitality and any skills that match the job description. This shows us that you’re genuinely interested in joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Roe Restaurant
✨Know Your Stuff
Before the interview, make sure you research Fallow and its unique approach to hospitality. Familiarise yourself with their awards and values, as this will show your genuine interest in the company and help you connect with the interviewers.
✨Show Off Your People Skills
As a Receptionist, exceptional customer service is key. Prepare examples of how you've handled guest interactions in the past, especially under pressure. This will demonstrate your ability to maintain a warm and professional demeanour, which is crucial for making a great first impression.
✨Be Organised and Proactive
Highlight your organisational skills by discussing how you manage reservations and guest flow. You might even want to bring a notepad to jot down important points during the interview, showing that you’re ready to keep things running smoothly from the get-go.
✨Ask Thoughtful Questions
Prepare some questions about the team dynamics and the role's responsibilities. This not only shows your enthusiasm but also helps you gauge if Fallow is the right fit for you. Plus, it demonstrates that you’re proactive and engaged in the conversation.