At a Glance
- Tasks: Lead the front-of-house team and ensure an exceptional guest experience.
- Company: Roe, a creative dining experience in Wood Wharf with a focus on British ingredients.
- Benefits: Competitive salary, career progression, discounts, and wellbeing initiatives.
- Other info: Join a diverse team with opportunities for professional growth and exciting staff events.
- Why this job: Be the face of a unique restaurant and create memorable experiences for guests.
- Qualifications: Experience in high-end hospitality and strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant.
Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s.
The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available.
As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce.
As a
Maître D’ at Roe, you will be the face of our restaurant, ensuring a seamless and exceptional guest experience from arrival to departure.
You will manage reservations, and uphold the highest service standards.
With a warm and professional presence, you will create a welcoming atmosphere while overseeing guest flow, optimizing table management, and handling VIP clientele with discretion.
Key Responsibilities
- Oversee reception operations to ensure a flawless guest experience.
- Lead, train, and mentor the front-of-house team, maintaining world-class service standards.
- Manage reservations, seating arrangements, and guest flow efficiently.
- Provide personalized service to VIP guests and high-profile clientele.
- Address and resolve guest concerns swiftly and professionally.
- Collaborate with the Reception Manager and front-of-house teams to refine operations.
- Maintain an organized, welcoming, and professional reception area.
About You
- Proven experience as a Maître D’, Assistant Reception Manager, or Senior Receptionist in a high-end, fast-paced hospitality setting.
- Strong leadership skills with a passion for delivering outstanding guest experiences.
- Exceptional organizational, multitasking, and problem-solving abilities.
- Impeccable customer service and communication skills.
- A proactive and solution-driven mindset with a keen eye for detail.
- Ability to remain composed under pressure while leading a team.
- Proficiency in using the Seven Rooms booking system (preferred).
The benefits
- Competitive salary.
- Career progression.
- Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses.
- Wellbeing initiatives.
- Reward and recognition schemes.
- Free welcome lunch for you and a guest.
- 50% restaurant discounts across the group.
- 25% Friends and Family discounts.
- 50% discount on company retail.
- Supplier trips, staff parties and team socials.
- Staff meal during your shift.
- Increased holiday entitlement after three years employment.
- Enhanced parental leave (after one year’s employment).
- Sabbaticals (after three years employment).
- Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night.
At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background.
Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
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Maitre D Roe London Competitive industry pay employer: Roe Restaurant
Roe offers an exceptional work environment in the vibrant Wood Wharf area, where creativity and sustainability are at the forefront of our dining experience. As an Assistant Head Sommelier, you will not only have the chance to shape a unique wine program but also benefit from a culture that prioritises continuous learning, career progression, and employee wellbeing. With competitive salaries, generous discounts, and opportunities for professional development, Roe is committed to nurturing talent and fostering a diverse and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Maitre D Roe London Competitive industry pay
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Roe Restaurant. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Roe Restaurant
Don't be shy about reaching out to Roe Restaurant directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maitre D Roe London Competitive industry pay
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Roe Restaurant and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Roe Restaurant
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
