Hospitality Operations Lead – Guest Experience & Growth

Hospitality Operations Lead – Guest Experience & Growth

Full-Time No working from home possible
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OXO Tower Restaurant, Bar and Brasserie in London seeks an Assistant General Manager to support the General Manager, drive daily operations, mentor staff and maintain high service standards in a busy, iconic venue.

You’ll lead front-of-house operations, manage recruitment and training, focus on guest experience and financial KPIs, and champion sustainability. The role offers progression, learning opportunities, staff discounts, and a vibrant, inclusive team environment.

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Hospitality Operations Lead – Guest Experience & Growth employer: Roe Restaurant

Roe offers an exceptional work environment in the vibrant Wood Wharf area, where creativity and sustainability are at the forefront of our dining experience. As an Assistant Head Sommelier, you will not only have the chance to shape a unique wine program but also benefit from a culture that prioritises continuous learning, career progression, and employee wellbeing. With competitive salaries, generous discounts, and opportunities for professional development, Roe is committed to nurturing talent and fostering a diverse and inclusive workplace.

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Contact Details:

Roe Restaurant Recruitment Team