At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences and drive operational excellence.
- Company: Award-winning restaurant known for sustainability and culinary creativity.
- Benefits: Competitive salary, career growth, discounts, and wellbeing initiatives.
- Other info: Opportunities for professional development and a supportive, inclusive culture.
- Why this job: Join a progressive hospitality business and make a real impact in a vibrant environment.
- Qualifications: Experience in high-volume restaurants and strong leadership skills.
The predicted salary is between 31500 - 38500 £ per year.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson.
The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion.
Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’.
Senior Manager , you will work closely with the General Manager to ensure the smooth daily running of the restaurant, maintaining high service standards and a cohesive, driven team.
You’ll be instrumental in mentoring staff, driving operational consistency, and delivering on both financial and experiential goals.
This is a hands‑on leadership role with real opportunity for growth within a dynamic, progressive hospitality business.
Key Responsibilities
- Support the General Manager in all aspects of day-to-day operations.
- Lead and motivate the front‑of‑house team, fostering a positive, collaborative working environment.
- Maintain high standards of guest service, ensuring memorable and seamless dining experiences.
- Assist in staff recruitment, onboarding, training, and performance management.
- Monitor and improve operational processes to ensure efficiency and service excellence.
- Oversee floor operations during service, ensuring smooth communication between front and back of house.
- Contribute to financial performance through cost control, upselling strategies, and team productivity.
- Champion Roe’s ethos of sustainability, seasonality, and innovation in every aspect of the operation.
- Ensure compliance with health & safety, food hygiene, and licensing regulations.
About You
- Previous experience as an Assistant General Manager or Restaurant Manager in a high-volume, quality‑driven restaurant.
- A natural leader with excellent communication and team development skills.
- Strong understanding of restaurant operations, guest service, and financial KPIs.
- Calm under pressure, with great attention to detail and problem‑solving ability.
- Passionate about food, sustainability, and forward‑thinking hospitality.
- Energetic, hands‑on, and always leading by example.
- Ambitious and eager to grow within a fast‑evolving company.
The benefits
- Competitive salary.
- Career progression.
- Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses.
- Wellbeing initiatives.
- Reward and recognition schemes.
- Free welcome lunch for you and a guest.
- 50% restaurant discounts across the group.
- 25% Friends and Family discounts.
- 50% discount on company retail.
- Supplier trips, staff parties and team socials.
- Staff meal during your shift.
- Increased holiday entitlement after three years employment.
- Enhanced parental leave (after one year’s employment).
- Sabbaticals (after three years employment).
- Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop‑up night.
At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background.
Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well‑known to be beneficial for our company and, consequently, career advancement.
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Senior Manager in City of Westminster employer: Roe Restaurant
Roe offers an exceptional work environment in the vibrant Wood Wharf area, where creativity and sustainability are at the forefront of our dining experience. As an Assistant Head Sommelier, you will not only have the chance to shape a unique wine program but also benefit from a culture that prioritises continuous learning, career progression, and employee wellbeing. With competitive salaries, generous discounts, and opportunities for professional development, Roe is committed to nurturing talent and fostering a diverse and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Roe Restaurant. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Roe Restaurant
Don't be shy about reaching out to Roe Restaurant directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Manager in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Roe Restaurant and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Roe Restaurant
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
