At a Glance
- Tasks: Enhance patient experience and coordinate care in a supportive healthcare environment.
- Company: Established independent healthcare practice with 30 years of community service.
- Benefits: Competitive pro-rata salary, flexible hours, and a chance to make a difference.
- Other info: Exciting opportunity to shape the future of patient care in a dynamic setting.
- Why this job: Join a team focused on personalised care and build meaningful relationships with patients.
- Qualifications: Warmth, proactivity, and emotional intelligence are key for this role.
The predicted salary is between 25263 - 28421 £ per year.
Part Time – Approximately 30 Hours Per Week. Onsite Role. Central Wokingham, Berkshire £32,000–£36,000 Pro Rata DOE (£25,263–£28,421 actual salary depending on hours and experience).
For 30 years, our established independent healthcare practice has been part of the Wokingham community, helping people improve their health, wellbeing and quality of life through highly personalised care. As we celebrate our 30th anniversary this year, we are entering an exciting new phase of development — evolving beyond a traditional reception and administration model into a more relationship-centred, high-touch patient experience.
We are looking for a warm, proactive and emotionally intelligent Patient Experience Coordinator.
Patient Experience & Practice Co-ordinator employer: Rodger Duckworth Physiotherapy
As a cornerstone of the Wokingham community for over 30 years, our independent healthcare practice offers a unique opportunity to be part of a transformative journey towards enhancing patient care. With a focus on personalised service and a supportive work culture, we provide our employees with meaningful roles that foster professional growth and development. Join us in creating a high-touch patient experience in a collaborative environment where your contributions truly make a difference.
Contact Details:
Rodger Duckworth Physiotherapy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Experience & Practice Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in patient experience. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show your personality! When you get an interview, let your warm and proactive nature shine through. Share stories that highlight your emotional intelligence and how you've positively impacted patient experiences in the past.
✨Tip Number 3
Research the practice! Familiarise yourself with their values and recent developments. This will help you tailor your conversation and show that you're genuinely interested in being part of their exciting new phase.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Patient Experience & Practice Co-ordinator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for patient care and how you connect with people.
Tailor Your Application:Make sure to customise your application for the Patient Experience & Practice Co-ordinator role. Highlight your relevant experience and skills that align with our vision of a relationship-centred approach.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our evolving practice.
How to prepare for a job interview at Rodger Duckworth Physiotherapy
✨Know the Practice Inside Out
Before your interview, take some time to research the healthcare practice thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Emotional Intelligence
As a Patient Experience & Practice Co-ordinator, emotional intelligence is key. Prepare examples from your past experiences where you've demonstrated empathy, active listening, and effective communication. This will highlight your ability to connect with patients and enhance their experience.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess how you would handle specific situations with patients. Think about potential challenges you might face in this role and prepare thoughtful responses that showcase your problem-solving skills and proactive approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the practice's future plans, how they measure patient satisfaction, or what qualities they value most in a team member. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
