At a Glance
- Tasks: Coordinate client experiences and enhance patient relationships in a healthcare setting.
- Company: Established independent healthcare practice with 30 years of community service.
- Benefits: Competitive pro-rata salary, flexible hours, and a supportive work environment.
- Other info: Exciting opportunity to shape the future of patient care in a dynamic environment.
- Why this job: Join a team focused on personalised care and make a real difference in people's lives.
- Qualifications: Strong communication skills and a passion for improving patient experiences.
The predicted salary is between 25263 - 28421 £ per year.
Part Time – Approximately 30 Hours Per Week
Central Wokingham, Berkshire
£32,000–£36,000 Pro Rata DOE (£25,263–£28,421 actual salary depending on hours and experience)
For 30 years, our established independent healthcare practice has been part of the Wokingham community, helping people improve their health, wellbeing and quality of life through highly personalised care. As we celebrate our 30th anniversary this year, we are entering an exciting new phase of development — evolving beyond a traditional reception and administration model into a more relationship-centred, high-touch patient experience.
We are looking for a warm, proactive and emotionally intelligent Patient Experience Co-ordinator.
Client Experience & Practice Co-ordinator employer: Rodger Duckworth Physiotherapy
As a well-respected independent healthcare practice in Wokingham, we pride ourselves on fostering a supportive and collaborative work environment that prioritises employee wellbeing and professional growth. Our commitment to personalised patient care is mirrored in our dedication to staff development, offering unique opportunities for training and advancement as we transition into a more relationship-focused model. Join us in making a meaningful impact in the community while enjoying a flexible part-time role with competitive remuneration.
Contact Details:
Rodger Duckworth Physiotherapy Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Experience & Practice Co-ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those who work in patient experience. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show your personality! When you get an interview, let your warm and proactive nature shine through. Share stories that highlight your emotional intelligence and how you've positively impacted patient experiences in the past.
✨Tip Number 3
Research the practice! Familiarise yourself with their values and recent developments. This will help you tailor your conversation and show that you're genuinely interested in being part of their exciting new phase.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our community and contributing to the personalised care we pride ourselves on.
We think you need these skills to ace Client Experience & Practice Co-ordinator
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for patient care and how you connect with people.
Tailor Your Application:Make sure to customise your application for the Client Experience & Practice Co-ordinator role. Highlight your relevant experience and skills that align with our vision of a relationship-centred patient experience.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and how it relates to the role we’re offering.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our evolving practice.
How to prepare for a job interview at Rodger Duckworth Physiotherapy
✨Know the Company Inside Out
Before your interview, take some time to research the healthcare practice. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Emotional Intelligence
As a Client Experience & Practice Co-ordinator, emotional intelligence is key. Prepare examples from your past experiences where you've demonstrated empathy, active listening, and effective communication. This will highlight your ability to connect with patients and colleagues alike.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations related to patient care and experience. Think about scenarios where you had to resolve conflicts or improve a service. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the practice's future plans. This shows that you’re not just interested in the job, but also in contributing to their evolving patient experience model.
