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For Companies At a Glance
- Tasks: Be the friendly face of our dental practice, welcoming patients and managing their experience.
- Company: Join Rice Lane Dental Practice, a supportive team dedicated to exceptional patient care.
- Benefits: Enjoy tiered salaries, retail discounts, extra annual leave for your birthday, and comprehensive training.
- Why this job: Make a real impact by ensuring patients feel valued and informed in a positive environment.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
- Other info: Opportunity to grow your knowledge in the dental sector and develop valuable skills.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Role Description
Dental Receptionist
Rice Lane Dental Practice, Liverpool, L9
Working hours per week
As a Receptionist you are at the heart of your practice. You are the first point of contact for every customer. Welcoming them in, understanding how they are feeling, and making sure they have a great experience. You’ll know that first impressions count.
You’ll work side by side with every team member and build trust through your efficiency, accuracy, and people skills. You’ll be a great communicator. Able to talk clearly and calmly with every patient both in person and over the phone. And you’ll be able to handle any concerns and queries that patients have regarding the treatments on offer in the practice, including pricing and follow ups.
Key responsibilities:
Key skills and experience:
If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.
Receptionist employer: Rodericks Dental
Contact Detail:
Rodericks Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the dental practice's services and treatments. Understanding what they offer will help you answer patient queries confidently and show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills, especially in handling phone calls. Being calm and clear over the phone is crucial, so consider role-playing with a friend to simulate patient interactions.
✨Tip Number 3
Research common dental software used in practices, like SOE. Familiarity with these tools can give you an edge and demonstrate your readiness to adapt quickly to the role.
✨Tip Number 4
Showcase your ability to work as part of a team during the interview. Share examples of how you've collaborated effectively in previous roles, as teamwork is essential in a dental practice.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to build rapport with patients. Mention specific experiences that demonstrate your communication skills and attention to detail.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or administrative positions. Include examples of how you managed tasks efficiently and contributed to a positive team environment.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rodericks Dental
✨Show Your People Skills
As a receptionist, your ability to connect with people is crucial. During the interview, demonstrate your communication skills by engaging with the interviewer warmly and confidently. Share examples of how you've successfully interacted with customers in the past.
✨Know the Practice Inside Out
Familiarise yourself with Rice Lane Dental Practice and its services before the interview. Being knowledgeable about the treatments offered will show your enthusiasm for the role and your commitment to providing excellent patient care.
✨Demonstrate Organisational Skills
Highlight your ability to manage multiple tasks efficiently. Discuss any previous experience where you had to juggle appointments or handle administrative duties, showcasing your attention to detail and organisational prowess.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as handling difficult patients or managing scheduling conflicts. Prepare thoughtful responses that reflect your problem-solving abilities and positive attitude.
