At a Glance
- Tasks: Be the friendly face of our practice, welcoming patients and managing their experience.
- Company: Join Rodericks Dental Partners, a trusted name in dental care with a focus on patient satisfaction.
- Benefits: Enjoy retail discounts, increasing annual leave, and an extra day off for your birthday!
- Other info: Comprehensive training provided, with opportunities to grow your knowledge in the dental sector.
- Why this job: Make a real impact by providing exceptional service and building rapport with patients.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
Job Type: Permanent | Job Sector: Health, Medicine | Region: South East | Location: Aylesbury | Salary Description: Up to UKP 0 per month | Posted: 18/06/2026 | Recruiter: Rodericks Dental | Job Ref: rodericks/TP/Eastgate/Receptionist/10205
Role Description
Maternity Cover Receptionist (9 months - 1 year) at Eastgate Dental, 46 Wedgewood Street, Aylesbury, HP19 9HL. 40 hours per week.
Realise Your Potential in a Caring, Supportive Environment because your smile matters too. At Rodericks Dental Partners, we know that every great patient experience starts the moment someone walks through our doors — and that begins with you. As a clinically led dental group, we’re passionate about creating practices where our people feel valued, respected, and proud of the service they deliver. Here, you won’t just manage appointments; you’ll play a vital role in patient care and the success of the practice. This is more than a front desk role — it’s a platform for professional fulfillment and personal growth.
Eastgate Highlights
- 16-surgery practice computerised with Dentally software
- Staff experience: Qualified nurse 21 years, head nurse duties; Dentist 11 years with implants only; Hygienist 17 years; Specialising in Endodontics, Orthodontics, Minor Oral Surgery, frenectomy, Implants, Periodontics, Prosthodontics
- Bus stop outside the practice serves town every 20 minutes; Aylesbury train station 1.7 miles away
- Free big public car park outside the practice
Your Future with Rodericks Dental Partners
- Be the friendly face and reassuring voice that sets the tone for every patient’s visit
- Work alongside skilled dental professionals in a collaborative environment
- Opportunities for training and progression across our network
- Variety of daily tasks from managing diaries to processing payments and supporting patients
- Career growth across over 220 practices nationwide
What You’ll Be Doing
- Provide a warm, professional welcome to patients and visitors
- Manage appointment bookings and maintain accurate patient records
- Process payments and handle administrative tasks with precision
- Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly
- Promote and upsell dental services and products to support patient care
- Be a key part of creating a positive, friendly atmosphere in the practice
Skills and Experience We’re Looking For
- Previous experience in a customer service or receptionist role desirable
- Confident communicator with a professional, approachable manner
- Ability to multitask and stay calm under pressure in a busy environment
- Attention to detail and good IT skills for handling bookings and records
- Team player who thrives on helping others
Hear From a Colleague: Working for a 7-surgery practice has its challenging days, it does get quite busy, but I thoroughly enjoy it. I enjoy working here because of the people I work with and the patient rapport I have built over the years. Recently awarded Employee of the Month – Runner up. I am always supported by the Practice Manager and the team, who go out of their way to help. I would recommend working here as you build relationships with the staff members, you don't just become a team, you become family.
Our Culture and Values: Exceptional patient care begins with professionals like you. At Rodericks Dental Partners, we believe that when you’re valued, supported, and empowered, it shows in your work, your confidence, and your smile. That’s why we offer professional development, recognition for your contributions, and a team that truly cares. Because here, your smile matters too.
Receptionist in Aylesbury employer: Rodericks Dental
Rodericks Dental Partners is an exceptional employer that prioritises employee well-being and professional growth. Located in Eastgate, our part-time Receptionist role offers a supportive work culture with comprehensive training, tiered salary based on experience, and unique benefits such as extra annual leave for your birthday and retail discounts. Join us to be part of a dedicated team where your contributions are valued, and you can make a meaningful impact on patient experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Aylesbury
✨Tip Number 1
Familiarise yourself with the dental sector and the specific treatments offered by Rodericks Dental Partners. This knowledge will not only help you answer patient queries confidently but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Practice your communication skills, especially in handling difficult situations. Role-playing scenarios with friends or family can prepare you for real-life interactions with patients, showcasing your ability to remain calm and composed under pressure.
✨Tip Number 3
Highlight your customer service experience in conversations. Share specific examples of how you've successfully built rapport with clients or resolved issues, as this will resonate well with the expectations of the Receptionist role.
✨Tip Number 4
Demonstrate your organisational skills by discussing how you manage your time effectively. Mention any tools or methods you use to stay organised, as this is crucial for managing diaries and ensuring a smooth patient journey.
We think you need these skills to ace Receptionist in Aylesbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Receptionist role. Emphasise your customer service abilities, communication skills, and any previous experience in a similar position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for providing exceptional customer service. Mention specific examples of how you've successfully managed customer interactions and built rapport in past roles.
Highlight Relevant Skills:In your application, focus on key skills mentioned in the job description, such as attention to detail, IT proficiency, and the ability to work under pressure. Use concrete examples to demonstrate these skills.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Receptionist role.
How to prepare for a job interview at Rodericks Dental
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for patients. Make sure to highlight your ability to build rapport and communicate effectively. Share examples from your past experiences where you successfully handled customer interactions.
✨Demonstrate Your Organisational Skills
The role requires managing diaries and ensuring appointments are filled correctly. Be prepared to discuss how you stay organised and manage your time effectively. Mention any tools or methods you use to keep track of tasks.
✨Familiarise Yourself with Dental Treatments
Understanding the range of NHS and private treatment options is crucial. Do some research on common dental procedures and be ready to discuss them. This shows your commitment to becoming an expert in the field.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as a patient with concerns or a busy schedule. Think through potential scenarios and how you would respond calmly and efficiently, demonstrating your problem-solving skills.
