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For Companies At a Glance
- Tasks: Be the friendly face of our practice, welcoming patients and managing their experience.
- Company: Join Rodericks Dental Partners, a trusted name in dental care with a focus on patient satisfaction.
- Benefits: Enjoy retail discounts, increasing annual leave, and an extra day off for your birthday!
- Why this job: Make a real impact by providing exceptional service and building rapport with patients.
- Qualifications: No specific qualifications required, just a passion for customer service and teamwork.
- Other info: Comprehensive training provided, with opportunities to grow your knowledge in the dental sector.
Role Description
Receptionist Part time
Location: Eastgate, HP19 7HL
9am until 1pm Monday – Friday
As a Receptionist you are at the heart of your practice. You are the first point of contact for every customer. Welcoming them in, understanding how they are feeling, and making sure they have a great experience. You’ll know that first impressions count.
You’ll work side by side with every team member and build trust through your efficiency, accuracy, and people skills. You’ll be a great communicator. Able to talk clearly and calmly with every patient both in person and over the phone. And you’ll be able to handle any concerns and queries that patients have regarding the treatments on offer in the practice, including pricing and follow ups.
Key responsibilities:
Key skills and experience:
If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.
Receptionist employer: Rodericks Dental
Contact Detail:
Rodericks Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the dental sector and the specific treatments offered by Rodericks Dental Partners. This knowledge will not only help you answer patient queries confidently but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Practice your communication skills, especially in handling difficult situations. Role-playing scenarios with friends or family can prepare you for real-life interactions with patients, showcasing your ability to remain calm and composed under pressure.
✨Tip Number 3
Highlight your customer service experience in conversations. Share specific examples of how you've successfully built rapport with clients or resolved issues, as this will resonate well with the expectations of the Receptionist role.
✨Tip Number 4
Demonstrate your organisational skills by discussing how you manage your time effectively. Mention any tools or methods you use to stay organised, as this is crucial for managing diaries and ensuring a smooth patient journey.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Receptionist role. Emphasise your customer service abilities, communication skills, and any previous experience in a similar position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service. Mention specific examples of how you've successfully managed customer interactions and built rapport in past roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as attention to detail, IT proficiency, and the ability to work under pressure. Use concrete examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Receptionist role.
How to prepare for a job interview at Rodericks Dental
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for patients. Make sure to highlight your ability to build rapport and communicate effectively. Share examples from your past experiences where you successfully handled customer interactions.
✨Demonstrate Your Organisational Skills
The role requires managing diaries and ensuring appointments are filled correctly. Be prepared to discuss how you stay organised and manage your time effectively. Mention any tools or methods you use to keep track of tasks.
✨Familiarise Yourself with Dental Treatments
Understanding the range of NHS and private treatment options is crucial. Do some research on common dental procedures and be ready to discuss them. This shows your commitment to becoming an expert in the field.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as a patient with concerns or a busy schedule. Think through potential scenarios and how you would respond calmly and efficiently, demonstrating your problem-solving skills.
