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- Tasks: Be the friendly face of our dental practice, ensuring patients feel welcome and cared for.
- Company: Join Rodericks Dental, a leading name in health and medicine, dedicated to exceptional patient care.
- Benefits: Enjoy competitive pay, retail discounts, extra annual leave for your birthday, and comprehensive training.
- Why this job: Make a real impact by providing excellent service and building relationships with patients every day.
- Qualifications: No specific experience required, just a passion for customer service and a positive attitude.
- Other info: Work 40 hours a week in a supportive team environment, with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
Job Type: Permanent Job Sector: Health, Medicine Region: Yorkshire Location: Leeds Salary: Competitive Salary + practice performance bonus scheme Posted: 07/01/2026 Recruiter: Rodericks Dental Job Ref: rodericks/TP/Jem/Receptionist/8641 Job Views: 1
Role Description Dental Receptionist Jem Dental Care. 210-214 Harehills Lane. Leeds LS8 5DH Monday – Saturdays (as required) working 40 Hours per week. Dentistry, Redefined. Realise Your Potential in a Caring, Supportive Environment because your smile matters too. At Rodericks Dental Partners, we know that every great patient experience starts the moment someone walks through our doors — and that begins with you. As a clinically led dental group, we’re passionate about creating practices where our people feel valued, respected, and proud of the service they deliver. Here, you won’t just manage appointments; you’ll play a vital role in patient care and the success of the practice. This is more than a front desk role — it’s a platform for professional fulfilment and personal growth.
Jem Dental Highlights:
- 4 surgeries using Dentally software
- Clinical PM With 20+ yrs experience
- Street parking available
- Easy access to town centre by bus
- Practice serving the community for over 40 years
- Local to St James\’s University Hospital
Your Future with Rodericks Dental Partners:
- ✅ A Role That Matters – Be the friendly face and reassuring voice that sets the tone for every patient’s visit, helping them feel comfortable and cared for.
- ✅ A Supportive Team – Work alongside skilled dental professionals in a collaborative environment where everyone’s contribution is valued.
- ✅ Professional Growth – We’re committed to helping you develop your skills and confidence, with opportunities for training and progression across our network.
- ✅ Variety Every Day – From managing diaries to processing payments and supporting patients with information about treatments, no two days are ever quite the same.
- ✅ Opportunities Across the UK – With over 220 practices nationwide, your career with us can grow wherever life takes you.
What You’ll Be Doing:
- Provide a warm, professional welcome to patients and visitors
- Manage appointment bookings and maintain accurate patient records
- Process payments and handle administrative tasks with precision
- Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly
- Promote and upsell dental services and products to support patient care
- Be a key part of creating a positive, friendly atmosphere in the practice
Skills and Experience We’re Looking For:
- Previous experience in a customer service or receptionist role is desirable
- Confident communicator with a professional, approachable manner
- Ability to multitask and stay calm under pressure in a busy environmentAttention to detail and good IT skills for handling bookings and records
- A team player who thrives on helping others
Click Apply Now and start your journey with Rodericks Dental Partners today!
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Receptionist employer: Rodericks Dental
Contact Detail:
Rodericks Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the dental sector and the specific treatments offered at Jem Dental. This knowledge will not only help you answer patient queries confidently but also demonstrate your commitment to the role during any interviews.
✨Tip Number 2
Practice your communication skills, especially in handling difficult situations. Role-playing scenarios with friends or family can prepare you for real-life interactions with patients, showcasing your ability to remain calm and composed under pressure.
✨Tip Number 3
Get comfortable with IT systems, particularly SOE software, as it’s crucial for managing patient records and appointments. Consider taking online tutorials or courses to boost your confidence and proficiency in using such software.
✨Tip Number 4
Network with current or former receptionists in the dental field. They can provide valuable insights into the role and share tips on how to excel, which can give you an edge when applying for the position at Rodericks Dental.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Receptionist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific aspects of Rodericks Dental that appeal to you, such as their commitment to patient care and team collaboration.
Highlight Relevant Experience: In your CV, emphasise any previous experience in customer service or administrative roles. Use specific examples to demonstrate your ability to build rapport with clients and manage tasks efficiently.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Rodericks Dental
✨Showcase Your People Skills
As a receptionist, your ability to connect with people is crucial. During the interview, share examples of how you've built rapport with customers or handled difficult situations. This will demonstrate your interpersonal skills and show that you understand the importance of first impressions.
✨Know the Practice Inside Out
Familiarise yourself with Rodericks Dental and the services they offer. Being able to discuss their NHS and private treatment options will not only impress the interviewers but also show your enthusiasm for the role and commitment to providing excellent patient care.
✨Demonstrate Organisational Skills
Highlight your ability to manage diaries and appointments effectively. You might want to prepare a scenario where you successfully organised a busy schedule or resolved a scheduling conflict. This will illustrate your organisational skills and attention to detail.
✨Prepare for Common Questions
Anticipate questions related to customer service and handling complaints. Think about how you would respond to a patient with concerns about their treatment or payment. Practising these responses will help you feel more confident and composed during the interview.
