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- Tasks: Support and improve IT infrastructure, manage servers, and troubleshoot issues.
- Company: Join Rodericks Dental, a leading dental services provider in the UK.
- Benefits: Enjoy growth opportunities, hands-on experience, and a collaborative work environment.
- Why this job: Be part of an innovative team, solving real-world problems and enhancing your tech skills.
- Qualifications: Full UK driving license required; knowledge of Microsoft 365 and networking fundamentals preferred.
- Other info: Work hours are Monday to Friday, with flexible start times.
The predicted salary is between 28800 - 43200 £ per year.
Location: Northampton Head Office
Hours of Work: Monday to Friday 8:30am – 5:30pm or 8:00am – 5:00pm
Please note that to apply for this role you MUST have a full UK driving license and live within 25 miles of the Northampton Head Office.
Overview: At Rodericks Dental and Dental Partners, we’re continuing our journey to become the leading dental services provider in the UK. A strong IT foundation is crucial to support this ambition. As part of our expanding IT function, we are looking for a highly capable IT Infrastructure Engineer to support the delivery, maintenance, and improvement of our technical infrastructure. Working under the direction of the IT Infrastructure Manager, you will assist in managing and supporting on-premises and cloud infrastructure, contributing to the stability, security, and scalability of our IT estate. This is a hands-on role suited for someone who enjoys solving problems, working across a broad range of technologies, and growing their infrastructure expertise. You’ll be joining at an exciting time where innovation and improvement are actively encouraged. You’ll work alongside senior engineers and project teams, delivering changes and maintaining systems critical to our operations.
Key Responsibilities:
- Assist in the deployment, configuration, and maintenance of physical and virtual servers.
- Monitor core infrastructure (firewalls, switches, storage, backups) and respond to alerts.
- Maintain and support Microsoft 365 tenant, Azure AD, and Exchange Online components.
- Conduct routine tasks such as VM creation, firmware upgrades, patching, and data backups.
- Participate in project rollouts including new site/acquisition setup, infrastructure upgrades, and migrations.
- Support business continuity and disaster recovery processes, including testing.
- Troubleshoot infrastructure-related issues and escalate as needed.
- Work collaboratively with 3rd party vendors and internal stakeholders to support infrastructure requirements.
- Contribute to documentation and maintain asset/configuration records.
- Uphold system security standards and contribute to policy compliance (password policy, patching, device control).
- Support wider IT team initiatives when required.
Technical Skills & Knowledge Required:
- Infrastructure Knowledge: Microsoft 365 administration
- Network fundamentals (TCP/IP, VLANs, NAT, VPNs)
- Firewalls (Barracuda, Fortinet, or similar)
- Backup and recovery tools (Veeam, Syncrify)
- NAS/SAN storage systems
- Working knowledge of VoIP (Avaya IP Office)
- Familiarity with monitoring tools (SNMP, RMM)
Professional Qualities:
- Strong troubleshooting and problem-solving mindset
- Excellent communication and documentation skills
- Ability to prioritise workload and meet deadlines
- A proactive, self-starting attitude
- Willingness to learn and adapt to new technologies
- Ability to handle repetitive and routine tasks with a high level of accuracy and efficiency
Key Relationships:
- IT Infrastructure Manager
- IT Support Team
- Project Managers
- 3rd Party Vendors
This role offers excellent growth potential within a rapidly growing IT function. There will be opportunities to lead workstreams, contribute to high-impact projects, and progress toward more senior roles within infrastructure or architecture domains.
Junior IT Infrastructure Engineer employer: Rodericks Dental
Contact Detail:
Rodericks Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365, Azure AD, and firewalls like Barracuda or Fortinet. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Network with professionals in the IT infrastructure field, especially those who work at Rodericks Dental or similar companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills through practical examples. Think of scenarios where you've successfully troubleshot issues or improved processes, as this role highly values a proactive and self-starting attitude.
✨Tip Number 4
Make sure you understand the importance of documentation and compliance in IT roles. Be ready to discuss how you’ve maintained records or contributed to policy adherence in previous positions, as this is a key responsibility in the job.
We think you need these skills to ace Junior IT Infrastructure Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Junior IT Infrastructure Engineer position. Tailor your application to highlight relevant experiences and skills that match these requirements.
Craft a Tailored CV: Create a CV that specifically addresses the qualifications mentioned in the job description. Emphasise your experience with Microsoft 365, network fundamentals, and any relevant troubleshooting skills. Use clear headings and bullet points for easy readability.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your problem-solving abilities and technical knowledge. Make sure to explain why you are a good fit for their team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for an IT role.
How to prepare for a job interview at Rodericks Dental
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of Microsoft 365, network fundamentals, and firewalls. Be prepared to discuss your experience with these technologies and how you've used them in past roles or projects.
✨Show Your Problem-Solving Skills
Since this role involves troubleshooting and maintaining infrastructure, be ready to share examples of how you've solved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Communication Skills
As you'll be working with various teams and vendors, effective communication is key. Practice explaining complex technical concepts in simple terms, and be prepared to discuss how you document processes and communicate with stakeholders.
✨Express Your Willingness to Learn
This position is ideal for someone eager to grow their skills. Highlight your enthusiasm for learning new technologies and adapting to changes in the IT landscape. Share any relevant courses or certifications you've pursued.
