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- Tasks: Welcome patients, manage appointments, and support a smooth-running dental practice.
- Company: Grantham Dental, a friendly and professional dental practice.
- Benefits: Training opportunities, collaborative environment, and a chance to make patients feel at ease.
- Other info: Join a network of over 220 practices across the UK for diverse experiences.
- Why this job: Be the reassuring face that brightens every patient's visit and supports their dental journey.
- Qualifications: Customer service experience and strong communication skills are a plus.
The predicted salary is between 24000 - 30000 £ per year.
Role Description Dental Receptionist at Grantham Dental, Abbey House, NG31 6SE. Working 38.75 hours per week, 5 days per week including one Saturday on a rota basis. Located in an old corner building over two stories with four surgeries, computerised using Dentally software, and a longstanding team with an on-site therapist and specialist services such as implants and Invisalign.
Responsibilities
- Provide a warm, professional welcome to patients and visitors.
- Manage appointment bookings and maintain accurate patient records.
- Process payments and handle administrative tasks with precision.
- Coordinate with dentists, nurses, and practice managers to keep the practice running smoothly.
- Promote and upsell dental services and products to support patient care.
- Be a key part of creating a positive, friendly atmosphere in the practice.
Qualifications & Skills
- Previous experience in a customer service or receptionist role is desirable.
- Confident communicator with a professional, approachable manner.
- Ability to multitask and stay calm under pressure in a busy environment.
- Attention to detail and good IT skills for handling bookings and records.
- Team player who thrives on helping others.
Benefits
- Be the friendly face and reassuring voice that sets the tone for every patient’s visit.
- Work alongside skilled dental professionals in a collaborative environment where everyone’s contribution is valued.
- Commitment to developing skills and confidence with opportunities for training and progression across the network.
- Experience variety every day – from managing diaries to processing payments and supporting patients with information about treatments.
- Opportunity to work across the UK with our network of over 220 practices.
Dental Receptionist in Grantham employer: Rodericks Dental
Contact Detail:
Rodericks Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Receptionist in Grantham
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Grantham Dental. Familiarise yourself with their services like implants and Invisalign. This shows you’re genuinely interested and ready to jump in!
✨Tip Number 2
Practice your communication skills! As a Dental Receptionist, you'll need to be a confident communicator. Try role-playing with a friend or family member to get comfortable with welcoming patients and handling queries.
✨Tip Number 3
Show off your multitasking abilities! In a busy dental practice, you’ll be juggling appointments, payments, and patient records. Think of examples from your past experiences where you’ve successfully managed multiple tasks at once.
✨Tip Number 4
Don’t forget to highlight your team spirit! Being a team player is key in a dental practice. Share stories that showcase how you’ve collaborated with others to create a positive atmosphere, just like the one at Grantham Dental.
We think you need these skills to ace Dental Receptionist in Grantham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our friendly atmosphere.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in customer service or receptionist roles. We love seeing how your skills match what we’re looking for, so don’t hold back on showcasing your strengths!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read, so make sure to organise your thoughts and avoid any unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Rodericks Dental
✨Know Your Stuff
Familiarise yourself with Grantham Dental and its services, especially the software they use, Dentally. Being able to discuss how you can contribute to their team and enhance patient care will show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Dental Receptionist, you'll be the first point of contact for patients. Practice your warm and professional greeting, and think of examples where you've successfully managed customer interactions. This will help you demonstrate your confident communication style.
✨Multitasking Mastery
Prepare to discuss how you handle multiple tasks at once, especially in a busy environment. Think of specific situations where you've juggled responsibilities, like managing appointments while assisting patients, to illustrate your ability to stay calm under pressure.
✨Team Spirit
Emphasise your experience as a team player. Be ready to share examples of how you've collaborated with others in previous roles, particularly in customer service or administrative settings. This will highlight your ability to contribute positively to the practice's atmosphere.